THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC

DIRECTORY BY NAME

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4.0

America's Best Contacts & Eyeglasses

Eyewear & Opticians, Optometrists, Ophthalmologists

Potomac Mills, 2924 Prince William Pkwy Woodbridge, VA
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Amy G.

My daughter lost her regular glasses so I went in & asked if they could take out the tinted lenses from her pres. sunglasses & put regular lenses in. NOPE. Wouldn't do it cuz it had been over 2 yrs. since we bought them. You HAVE to have a new prescription every 2 yrs lady said. I said "is this a law or just your rule?" I mean, my daughters presc. is very weak, her eyes haven't changed & we just need glasses that aren't tinted for her. She said "I'm sorry but you'll have to schedule an exam. The lenses would be $129. anyway." Are you kidding me? For lenses so weak that I don't even notice a difference when putting on her glasses. Wow!
That's just nuts. I asked about the 2 pair for $69. & it wouldn't apply for some reason. So we left without getting anything.

Needless to say, they've lost our business. I've been going there for yrs. too for my exams & contacts. But I will now be going somewhere else. Stupid business decision. I guess they have so much business it doesn't matter to them.

UPDATE: I called & got a different story & that we could get the 2 for 69. so we went back & got those. It's much cheaper than trying to replace lenses. I don't understand the confusion with talking to different employees & getting different stories but am glad we got it taken care of. It seems it depends on who you happen to get...

Our next visit went much better & I have since been back to get an eye exam & contacts for myself.

Thank you to the mngt. for writing in response to this. I appreciate you wanting to help/fix things.

 
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diane n.

Although it has been about 4 years since my last visit to this store, I must say that the team members here are friendly, personable, and delightful to deal with. Caprice was awesome when I made my appointment yesterday after confusion with the on-line appointment system, I told her that I would like to shake her hand when I got there for my appointment and she didn't forget! Julius is also awesome, after having difficulty with a female license optician, Julius took over, he was able to suggest frames that would best suit my needs and he knew exactly what he was doing and did the best to make this an awesome experience. Thank you all!

 
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Jackie P.

I went to Americas Best because of the great value and the fact that I don't currently have eye-care under my insurance. There were some problems with my glasses when I picked them up, also there was a huge misunderstandings about my purchase. So I was not happy with glasses. Everyone makes mistakes. Including businesses. I think the key is in how they work to rectify the problem. I can honestly say they were very professional. They went up and beyond to fix the problem and to make me happy. I am very pleased with their business. And will be going there again. Thank you so much for your help.

 
4.2

All Eyes Optometrists

Optometrists, Eyewear & Opticians

Old Town Fairfax, 3950 University Dr Fairfax, VA
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Ronald W.

Approximately one week ago my husband and I made purchases at All Eyes. We have always have very very good experiences but not this time. Also my husband and I have always purchased very expenses lenses and frames from them totaling $1000 -$1500 before insurance. First of all they got my order wrong and did not include Transitions on my glasses as I had requested. Luckily I went over the order and caught the mistake. Second of all they failed to take my measurement and I had to return a second time to get them to measurement me. The salesperson was very interested in trying to sell me very expensive! frames but not interested in getting the order right! and complete! the first time. My husband did not need new lenses but wanted to get an addition pair of the frames that he had as his existing pair was wearing. They made a big deal about taking his existing lenses out of his existing frames (also purchased from All Eyes) and placing them in the new frames and charged us $10 for doing this. We considered that an insult considering our purchase history. Note that his (old and new) frames each cost approximately $250. Between what I purchased and what my husband purchased the cost this time was around $600 - $700. Insurance did pay for much of it but it was a good sale for them.

 
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Steve H.

Not to sound too demanding, but I am very picky and want high quality in all services that I hire/pay for. This includes doctors. I had been seeing an optometrist in DC for the past 15 years, but sought one closer to my work in Fairfax. I saw great reviews for Dr. Choe at All Eyes in Fairfax so I took a chance.

I'm very pleased to say that I was very impressed with everything about these folks. Friendly receptionists, who turn out to be much more. One did the initial computerized eye exam and the other guides you through the glasses selection process. Both were warm and knowledgeable - a rare treat nowadays.

Dr. Choe was very professional and straight-forward. That is what I am looking for in a Doctor. He took the time to answer all of my questions, and explained this in a knowledgeable but easy to understand fashion. He went above and beyond in taking care to explain to me ways I could improve in terms of preventative care for my eyes.

Visiting Dr. Choe and his staff made me realize the deficiencies in my former optometrist. They just gained a patient for as long as I am in the area.

 
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Stephanie T.

I stopped by here because I needed my glasses readjusted. They were becoming extremely loose. The staff was amazingly nice and patient while adjusting them for me. I got a chance to look around and they have a wonderful selection of high end glasses like Chanel and Tiffany's. Made me want to get a pair of glasses even though mine is perfectly fine. But this will be my first stop if I ever need another pair. They didn't charge me for the adjustment even though I didn't get my glasses there. How wonderful!

 
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Candace M.

Such a great eye doctor!! I found this place thru Yelp and Dr. B is the first optometrist who really took the time to listen and help me find the best contacts for my eyes. She also really helped me find the perfect eye drops. She actually cares about her patients and is always looking for new and better ways to improve eye health!

 
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Stacy Y.

This store rocks! We have been looking for glasses for months with no success. Jenny helped us BOTH find glasses that we LOVED in 30 minutes. Fantastic!

 
5.0

America's Best Contacts & Eyeglasses

Eyewear & Opticians, Optometrists, Ophthalmologists

3118 Donnell Dr Forestville, MD
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Walter B.

My dad dislodged both of his lenses from his eyeglass frame. I took his eyeglasses to the nearest store and it happened to be America's Best in Forestville. When I was asked whether the eyeglasses were purchased from this store, I couldn't say yes as they were purchased from Hour Eyes in NW DC. Despite not being able to confirm purchase from America's Best, the lady there not only efficiently fixed the eyeglasses, she cleaned them and gave me a free case. Great experience and awesome customer service!

 
3.0

America's Best Contacts & Eyeglasses

Eyewear & Opticians, Optometrists, Ophthalmologists

6875 New Hampshire Ave Hyattsville, MD
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Megan M.

So I absolutely love Dr. Rice. She is so friendly and pleasant that she almost makes up for the staff. They are rude and not helpful! I have had so many issues with them it's not funny. There was only one staff member who was a complete sweetheart who worked here but I think she is no longer there. I have had glasses with the wrong rx given to me, I had one staff member "steel" my phone number and repeatedly call me after I told him it was unwanted and I wasn't interested, and currently I have been waiting more than 10 days to get 2 boxes of contacts in. When I call to find out the deal I get one friendly staff member and then an extremely rude one picks up the phone to explain to me if I haven't received a call they aren't there! I work as a medical assistant and I would never treat one of patients like that. If we call it's for a reason and you need to be REASONABLE and not snippy. I plan on getting my rx from them and taking my business elsewhere. I have only been with them two years and that was a waste of two years! I'm sorry Dr. Rice, but your staff is miserable!

 
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Ayankha S.

I've been going to this location for years and have had pleasant experiences. The staff is nice, although a bit lax at times. The real reason I've stayed here is Dr. Robin Rice. She is very knowledgeable and very friendly. She makes what time she can spend with you seem un-rushed and takes the time to answer questions about eyes and billing- something I'm not confident the staffers could answer.

As for eyewear, they've got a pretty decent collection, but I would still get two pair, as one of my pairs broke in half after having it less than 2 years. And for contact lenses, you can certainly get better prices elsewhere, but it is nice that you can get your contacts onsite if needed (for those without a strong prescription).

 
5.0

Ashburn Vision Source

Optometrists, Laser Eye Surgery/Lasik, Eyewear & Opticians

44075 Pipeline Plz Ashburn, VA
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Mac J.

I am so glad that I finally have a good eye doctor in Ashburn. For the past ten years, literally, I have been bouncing from Dr. to Dr. trying to find a good fit and a practice that I liked. I am thrilled to have found Dr. Hinkle. I am staying there until the kick me out.

I love that I don't feel like I am in an assembly line there. I am not just another patient. Dr. Hinkle took a lot of time to talk to me, and understand my problem. He was able to fix a problem that I have had for YEARS. I can now both read and see far while wearing contacts. Being able to shed my reading glasses has simplified my life so much. I am thrilled!

Dr. Hinkle was also simply WONDERFUL with both of my children. He took the time to answer their questions and actually gave them a mini science lesson. He has children himself and has a great way to connect with children. I am thrilled that he got my 7-year-old to wear his glasses at school! I was sure that was going to be a battle.

His staff is awesome. Very courteous, polite, and personable. At no point did I feel rushed. They took the time I needed to find the perfect pair of glasses. I also was seen right away and did not have to wait long.

I would highly recommend this practice. But, don't you all go there at once, I wan to be able to get appointments quickly as I am able to do now! LOL!

 
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Kristy W.

I am a huge fan of this place. Everyone in the office is super friendly! I love it there. The selection of glasses was small, but the one on one attention from the staff to help me find the perfect glasses was irreplaceable!

 
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Diane U.

Friendly office staff and easy to get an appointment. The doctors are skilled and easy to talk to and answer all of your questions. Great selection of frames and the staff there really helps with picking frames if you need some honest advice! My husband and I have been very happy with their service since moving to NOVA.

 
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Laura C.

I really like this place. All the staff is extremely nice and I have always gotten the right prescription for my eyes the first time in. I would definitely recommend that if you live in the area go to this eye doctor.

 
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Julie B.

It is by chance that I ended up having a routine vision screening at this office and I consider it a lucky chance. I had made an appointment a week out at a different office in the area that had to cancel on me last minute. I found Ashburn Vision Source in my insurance directory (VSP), called them up, and they were able to get me in the same day.

The entire staff of this office made me feel welcome, calm, and at home. I arrived a few minutes early to fill out some paperwork and Allison took me back for some of the basic exams (depth perception, color blindness, etc.) right on time. After that was completed, she and a new office assistant who was shadowing her helped me sort through the different frames that were available for my potential new glasses. They were both very sweet and made that task fun.

I met with Dr. Hinkle for the medical evaluation. He has a very calm, comforting demeanor and explains everything that is happening during the exam and why it is important. He also took the time to explain his findings regarding my eyesight. He asked me to make a short follow-up appointment so that he could double check my eye pressure, since I couldn't keep from blinking during the standard test (where they blow a puff of air onto your eyeball). It really seems like he cares about patients' overall "eye health," rather than just churning patients through. I wish that I could find that in a primary care doctor, too.

I ordered a new pair of glasses with my new prescription, they arrived within 1 week, and a friendly member of the office staff called me right away to let me know they were in.

Definitely a step up from some of my previous experiences with the "shopping mall" eye exams in the past. I highly recommend their services.

 
 
 
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