THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC

DIRECTORY BY NAME

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4.0

America's Best Contacts & Eyeglasses

Eyewear & Opticians, Optometrists, Ophthalmologists

Potomac Mills, 2924 Prince William Pkwy Woodbridge, VA
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diane n.

Although it has been about 4 years since my last visit to this store, I must say that the team members here are friendly, personable, and delightful to deal with. Caprice was awesome when I made my appointment yesterday after confusion with the on-line appointment system, I told her that I would like to shake her hand when I got there for my appointment and she didn't forget! Julius is also awesome, after having difficulty with a female license optician, Julius took over, he was able to suggest frames that would best suit my needs and he knew exactly what he was doing and did the best to make this an awesome experience. Thank you all!

 
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Amy G.

My daughter lost her regular glasses so I went in & asked if they could take out the tinted lenses from her pres. sunglasses & put regular lenses in. NOPE. Wouldn't do it cuz it had been over 2 yrs. since we bought them. You HAVE to have a new prescription every 2 yrs lady said. I said "is this a law or just your rule?" I mean, my daughters presc. is very weak, her eyes haven't changed & we just need glasses that aren't tinted for her. She said "I'm sorry but you'll have to schedule an exam. The lenses would be $129. anyway." Are you kidding me? For lenses so weak that I don't even notice a difference when putting on her glasses. Wow!
That's just nuts. I asked about the 2 pair for $69. & it wouldn't apply for some reason. So we left without getting anything.

Needless to say, they've lost our business. I've been going there for yrs. too for my exams & contacts. But I will now be going somewhere else. Stupid business decision. I guess they have so much business it doesn't matter to them.

UPDATE: I called & got a different story & that we could get the 2 for 69. so we went back & got those. It's much cheaper than trying to replace lenses. I don't understand the confusion with talking to different employees & getting different stories but am glad we got it taken care of. It seems it depends on who you happen to get...

Our next visit went much better & I have since been back to get an eye exam & contacts for myself.

Thank you to the mngt. for writing in response to this. I appreciate you wanting to help/fix things.

 
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Jackie P.

I went to Americas Best because of the great value and the fact that I don't currently have eye-care under my insurance. There were some problems with my glasses when I picked them up, also there was a huge misunderstandings about my purchase. So I was not happy with glasses. Everyone makes mistakes. Including businesses. I think the key is in how they work to rectify the problem. I can honestly say they were very professional. They went up and beyond to fix the problem and to make me happy. I am very pleased with their business. And will be going there again. Thank you so much for your help.

 
4.4

All Eyes Optometrists

Optometrists, Eyewear & Opticians

Old Town Fairfax, 3950 University Dr Fairfax, VA
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Christina N.

Well, I really wanted to like this place because of their convenient location and other reviews I've read.

Unfortunately, I don't think I have ever experienced a visit to the doctor's office with such unprofessional staff. To start off my less-than-impressive experience at All Eyes in Fairfax, the staff had numerous and obvious communication issues. The wait time to see the doctor was a little more than 25 minutes of being seated. The receptionist that had scheduled me had told me one thing, only to come to my appointment and the office manager tell me the complete opposite. Long story short, I had to pay $120+ out of pocket for a 15 minute eye exam and wait 2 weeks for them to write out my prescription. Did I mention that I had to call their office twice and go in one evening because they failed to call me for 10 days after my initial appointment? Are they that busy that I had to stalk them down for my prescription after taking my money? When I asked to talk to the office manager, I finally received a phone call back after 2 business days with a ridiculous excuse.

The only upside to this review is the knowledgeable and friendly doctor (Though I believe she usually works at their other office location).

I would rather save my time, energy, and money and go to Costco or even a Wal-Mart for my next eye appointment- and that says it all.

 
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Jen S.

It had been over 2 years since my last eye exam and knew that my eyes needed an upgrading of my glasses. I also wanted to get a specific pair of frames that I've been looking for in but hadn't found them until I came to All Eyes.

The sales associate knew exactly the type of frames I was referring to, calling them "geek chic" (amazon.com/Wayfarer-Geek_). She spent time helping me to check out frames and see which ones I liked. They have a pretty extensive selection.

As for the eye exam, the doctor was thorough and spent time explaining what was going on with my eyes. Turns out that I do need to start wearing my glasses all the time as my right eye, especially, is getting worse.

Customer service is great. I would definitely recommend coming here for your eye exam and frame selection.

 
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Ronald W.

Approximately one week ago my husband and I made purchases at All Eyes. We have always have very very good experiences but not this time. Also my husband and I have always purchased very expenses lenses and frames from them totaling $1000 -$1500 before insurance. First of all they got my order wrong and did not include Transitions on my glasses as I had requested. Luckily I went over the order and caught the mistake. Second of all they failed to take my measurement and I had to return a second time to get them to measurement me. The salesperson was very interested in trying to sell me very expensive! frames but not interested in getting the order right! and complete! the first time. My husband did not need new lenses but wanted to get an addition pair of the frames that he had as his existing pair was wearing. They made a big deal about taking his existing lenses out of his existing frames (also purchased from All Eyes) and placing them in the new frames and charged us $10 for doing this. We considered that an insult considering our purchase history. Note that his (old and new) frames each cost approximately $250. Between what I purchased and what my husband purchased the cost this time was around $600 - $700. Insurance did pay for much of it but it was a good sale for them.

 
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Alexandra M.

probably one of the best optometrist and eyeglass stores EVER. i first walked into all eyes in the fall of 09 out of the blue after lunch at panera. upon entry the chanel case almost had a halo light around it. so excited, i tried on almost every pair. i had a light prescription from the summer and was looking around for the perfect pair. i waited until my new insurance popped up in 2010 to purchase. but i was definitely in there a TON, and always greeted with a warm welcome and smile. they even called me to let me know when new chanel styles were received. jenny was awesome, honest and helpful in picking out frams.

in january i decided i probably needed an updated prescription since it was almost 6 months old. why not. im off insurance in may and i need to squeeze my appointments in!! the dr. was thorough, friendly, and even called himself OCD because he wants to make everything perfect. the technology he uses is so advanced and he explains everything. if you had any questions he was happy to answer then in the office or any if any came up to please call.

i finally walked away with a pair of dolce & gabannas, go figure. BUT i still got an awesome pair of chanel sunglasses. chanel is VERY hard to find and they do not just give contracts to anyone. trust me, i looked high and low for chanel glasses, and even though i didnt walk away with frames, i still got sunwear.

they do carry many high end brands but also a ton of middle range prices. most of the high end brands are at this store (i.e. tiffany, oliver peoples, chanel, dolce, prada, gucci) and they carry tommy hilfiger, bcbg, etc. i think a majority of the high end are at this store versus their centreville location.

 
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Jolie M.

I used to see Dr. Choe at the Herndon location before I moved, and I just started going to the Fairfax location, as it's a little closer to where I live. I recently saw Dr. Barnett and both doctors are very nice, professional, and knowledgeable. The staff are friendly and welcoming, and the offices are very clean. I love coming to All Eyes.

 
5.0

America's Best Contacts & Eyeglasses

Eyewear & Opticians, Optometrists, Ophthalmologists

3118 Donnell Dr Forestville, MD
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Walter B.

My dad dislodged both of his lenses from his eyeglass frame. I took his eyeglasses to the nearest store and it happened to be America's Best in Forestville. When I was asked whether the eyeglasses were purchased from this store, I couldn't say yes as they were purchased from Hour Eyes in NW DC. Despite not being able to confirm purchase from America's Best, the lady there not only efficiently fixed the eyeglasses, she cleaned them and gave me a free case. Great experience and awesome customer service!

 
3.0

America's Best Contacts & Eyeglasses

Eyewear & Opticians, Optometrists, Ophthalmologists

6875 New Hampshire Ave Hyattsville, MD
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Megan M.

So I absolutely love Dr. Rice. She is so friendly and pleasant that she almost makes up for the staff. They are rude and not helpful! I have had so many issues with them it's not funny. There was only one staff member who was a complete sweetheart who worked here but I think she is no longer there. I have had glasses with the wrong rx given to me, I had one staff member "steel" my phone number and repeatedly call me after I told him it was unwanted and I wasn't interested, and currently I have been waiting more than 10 days to get 2 boxes of contacts in. When I call to find out the deal I get one friendly staff member and then an extremely rude one picks up the phone to explain to me if I haven't received a call they aren't there! I work as a medical assistant and I would never treat one of patients like that. If we call it's for a reason and you need to be REASONABLE and not snippy. I plan on getting my rx from them and taking my business elsewhere. I have only been with them two years and that was a waste of two years! I'm sorry Dr. Rice, but your staff is miserable!

 
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Ayankha S.

I've been going to this location for years and have had pleasant experiences. The staff is nice, although a bit lax at times. The real reason I've stayed here is Dr. Robin Rice. She is very knowledgeable and very friendly. She makes what time she can spend with you seem un-rushed and takes the time to answer questions about eyes and billing- something I'm not confident the staffers could answer.

As for eyewear, they've got a pretty decent collection, but I would still get two pair, as one of my pairs broke in half after having it less than 2 years. And for contact lenses, you can certainly get better prices elsewhere, but it is nice that you can get your contacts onsite if needed (for those without a strong prescription).

 
5.0

Ashburn Vision Source

Optometrists, Laser Eye Surgery/Lasik, Eyewear & Opticians

44075 Pipeline Plz Ashburn, VA
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Tressa W.

Ashburn Vision Source delivered the BEST eye care I've ever gotten. The staff is so helpful and friendly - they explain what they are doing every step of the way. They are also very organized and on top of things around the office. It was SO WONDERFUL to not sit around waiting. There is also no pushiness surrounding sales of glasses. The office itself has been recently remodeled and had some new equipment I had never seen. Which reminds me:

NO AWFUL AIR PUFF MACHINE (tonometer, I believe they are technically called). AVS has a machine (handheld) that does not blow into your eye - it actually feels like someone is tickling your eyelashes.

Dr. Hinkle is very professional and pleasant, and I am not dreading any return visits. So glad I happened upon this place!

 
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Michelle T.

I can't recommend AVS more highly. Dr. Boyles is skilled, friendly, and never rushes through appointments - she's one of the best optometrists I've had since I started seeing them at 6 years old. She found an issue that no one had ever mentioned, and I now see a specialist regularly to keep an eye (no pun intended!) on it. The staff is friendly and helpful, and the hours are fantastic - the office is open late several times a week and has Saturday hours as well. For contact lens wearers, they also have a good selection of samples if you need to try a new prescription out before ordering - I have a strong prescription and past optometrists I"ve used have often not had my prescription in-office.

 
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Mac J.

I am so glad that I finally have a good eye doctor in Ashburn. For the past ten years, literally, I have been bouncing from Dr. to Dr. trying to find a good fit and a practice that I liked. I am thrilled to have found Dr. Hinkle. I am staying there until the kick me out.

I love that I don't feel like I am in an assembly line there. I am not just another patient. Dr. Hinkle took a lot of time to talk to me, and understand my problem. He was able to fix a problem that I have had for YEARS. I can now both read and see far while wearing contacts. Being able to shed my reading glasses has simplified my life so much. I am thrilled!

Dr. Hinkle was also simply WONDERFUL with both of my children. He took the time to answer their questions and actually gave them a mini science lesson. He has children himself and has a great way to connect with children. I am thrilled that he got my 7-year-old to wear his glasses at school! I was sure that was going to be a battle.

His staff is awesome. Very courteous, polite, and personable. At no point did I feel rushed. They took the time I needed to find the perfect pair of glasses. I also was seen right away and did not have to wait long.

I would highly recommend this practice. But, don't you all go there at once, I wan to be able to get appointments quickly as I am able to do now! LOL!

 
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Richard O.

A couple of years ago, I was in the process of searching for a new eye care professional. In that process, I found Ashburn Vision Source. I made an appointment for services and was pleasantly surprised with the warmth of the staff and professionalism and knowledge of Dr. Hinkle! I have been very happy with the office and staff and this will be my provider of choice! I can't imagine going anywhere else!

Love this office!

Richard O

 
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Violet Y.

I have to give this shop a Super 5 stars for their kind service.

I'm not from the area and am not a patient but was in town for business and realized I did not packed extra contact lens. My regular glasses is quite heavy and it's very hard for me to wear it all day. I came here (with prescription) asking to purchase a pair of contact lens and was able to even though I wasn't even a patient.

Thank you very much to your wonderful office. It saved me from looking unprofessional at my work meeting.

 
 
 
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