THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC
America's Best Contacts & Eyeglasses
Optometrists, Eyewear & Opticians, Ophthalmologists
8650 Georgia Ave Silver Spring, MD
4.5 stars because there is no parking and be cautious when parking on the street because they will tow! So obey the signs!
I've been here twice (2012 and this year 2013) because I have their "eye club" which is fantastic by the way and this location is closer to work and home.
I came here to get my eye exam for contacts and glasses. I scheduled my appointment online and it was very easy - the icing on the cake was when I realized I need to reschedule my exam earlier than the original date. I went online and saw the 3pm slot opened (mind you it was already 1pm ish) so I scheduled the exam of that day. Still amazed by the ease of rescheduling, I called the store just to make sure my 3pm appointment is confirmed...and it is! Now that's convenient!!
The doctor is nice and straightforward, he provided me a pair of contacts that should last me until I get my supplies.
The ladies who work at the front are extremely nice especially one particular individual (Thiara) who helped me find the perfect frame that matches what I had in my photo. I did a eyeglass in-home try on with glasses.com and fell inlove with this frame but it had a $150 price tag on it. I'm frugal so I took a photo of it and Thiara found the budget-friendly match! So with the eyeglasses and 30 day supply of contacts all came down to $280 which is a bargain!
I received my new eyeglasses and contacts in less than a week.
I have been here a few times over the past couple of years, because I have their "Eye Club" plan which is $100 for 3 eye exams. In short, the doctors are great, but the eye products and waiting room staff are mediocre.
The doctors: they've always come across as polite, straightforward, and honest. They've tended to be conservative in their eye care recommendations, like NOT sending me to expensive specialists or NOT trying to sell me reading glasses I don't need. This has happened to me at other businesses, but not at America's Best. The down side is, you can't schedule your exam with a particular doctor. America's Best seems more focused on selling eye products and less on building patient-doctor relationships. That's unfortunate because the quality of doctor care is actually the top thing they have going for them. Luckily, you can schedule exams as a walk-in, and exams are easy to book online too.
See the docs, but don't buy your products here. The glasses are poor quality. You can ask the doctor to give you your prescription and shop elsewhere. I bought a pair here only about a year and a half ago. The coating is totally chipped, and the frames are flaking. I have worn glasses since I was 8 and have never seen anything like it. As with most eyeglass stores, the frames may not cost very much, but lenses are EXTRA and cost a lot of money, and there is usually an upsell on different kinds of coating. Be prepared to spend $250+ for your "$70" glasses, especially if you have a stronger prescription.
For those who want to wear contacts, getting trials here is a pain. They don't keep many in stock, so you have to wait a week to get your trial pair. It took me weeks before I finally ended up with a brand of contacts that I could tolerate. I'd have to keep going back to the store, getting a new recommendation, waiting a week, trying them for a week, repeat. You should also know that you *have* to get your contacts checked within 2 weeks, otherwise your prescription "expires" and you'll have to go through the eye exam all over again.
The receptionists and technicians seem overwhelmed and stressed out every time I come in here. Sometimes they are tolerable, other times they are just plain rude. Assistance in picking out frames is non-existent. On a couple of occasions the staff have made snide "joking" remarks to me, such as, "If you would hurry up picking out your glasses, I could take my lunch break."
This is my third trip to this particular America's Best, so I am surprised I hadn't rated it before.
Appointments: It is easy to make an appointment using their online system. I broke my glasses on Wednesday and was able to get the first appointment on Thursday morning through their website.
Doctor: Every time I have gone in for an exam, I have had someone different. And we aren't talking like waiting a year or two we are talking maybe every six months? It feels like a revolving door up there.
Frames& Lenses: Lots of options and reasonably priced especially for designer frames.
Service: I think they may be understaffed. The assistants are often rushed because there is a long line of folks who need help.
I happened to walk into this location today looking for a pair of eye glasses. I have to admit that I wasn't expecting much, but as soon as I started looking, I was pleasently suprised! They have an extremely nice selection of name brand frames at extremely competitve prices.
I was so shocked at my final cost for one pair that I ended up getting two pairs instead I still remained within my budget and I was in and out of there with no problem. I would highly suggest that you stop in this location if you're in need of eyewear.
The optomotrist who helped us was fantastic. Melissa, the woman we had to deal with for the frames, was unprofessional and down right rude. We went to America's Best for inexpensive lens and frames - which is what we got. However, base on the sales rep's attitude, we won't be reccomending them to others.
Andrew E Holzman, MD, FACS
Ophthalmologists, Laser Eye Surgery/Lasik
Tysons Corner, 7930 Jones Branch Dr Mclean, VA
I just had my Lasik done with Dr. Holzman a couple of weeks ago and my only regret is that I didn't get it done sooner! The procedure itself was very quick and I got up from the table able to see much better right away. I was a little nervous at first but Dr. Holzman helped calm my nerves and made sure I was comfortable. Later that evening, he even called to check on me and make sure I was doing okay following the surgery. If you're considering Lasik, I'd strongly recommend him. Even if you're not, take advantage of the free consultation and decide from there. I'm sure you'll love it! Enjoy!
Was referred by a friend and was VERY cautious about getting LASIK done. Picking a superb LASIK Dr with many procedures under their belt was not difficult once I read about TLC and Dr Holzman. He did a great job and I am very very happy with his work. Made me feel at ease during the procedure and all the staff at TLC were fantastic and had a great way with people. Would highly recommend it ASAP!
After making the commitment to LASIK, I could not be more pleased with TLC and Dr. Holzman. If you're looking for an experienced surgeon, Dr. Holzman is definitely on top. He is professional, very experienced, relaxing to talk to, and will assure you you're in good hands throughout the entire process. Like many, I am a surgery-phobic and never thought I'd get this done, but after having the procedure, I can't think of anything better -- my procedure was virtually painless! Even my eye doctor during follow-ups told me that my eye job looks extremely clean, he has seen "bad" jobs, and he said that another eye doctor might not even notice I had the surgery -- that's pretty good! If you don't want to take any chances on your eyes, go to Dr. Holzman -- you won't regret it!
If you are a candidate for laser eye correction, call this man. Like.....NOW.
You arrive at TLC nervous, naturally. You are, in fact, about to have a bunch of funky medical stuff done to your eyeballs. However, the second you meet with Dr. Holzman you forget about all of that. He's super down-to-earth and answers all of your questions directly. He acts cool and collected because he's done a whole mess (i.e. THOUSANDS) of these procedures. He knows the results are going to be fantastic and he can't wait to show you.
I left the clinic completely floored by how easy the procedure was. It was nuts. One second we were talking about NCAA football (big ups to the U!) and the next the world got a whole lot less blurry. He also put on 'Sittin' On The Dock of the Bay' in the operating. Now I'm not saying I could've dozed off, but given the circumstances I was really relaxed, and that made the experience way easier.
I can't recommend Dr. Holzman enough. He masterfully performed my PRK and never left me confused about what needed to be done during any part of the experience. He even called me a few hours after my procedure to make sure I was ok. And the results? CRYSTAL CLEAR. It's to the point where it's so clear it's disorienting at first. For serious. I think the only way he could have given me better vision is if he equipped me to see into the future or through walls or something.
Dr. Holzman is a master of his trade and a cool dude. Go see him.
I must say, this was by far the most amazing experience I have ever had at a doctors office. I have never had any surgeries before and the doctors were great at walking me through the steps of what to expect. The whole time while I was having LASIK done, I was astonished at what was happening. The prep time and surgery was so fast, I was shocked! It was blurry immediately after surgery and the next day I woke up and could see. It was hazy but expected. The next day I went and saw some family members that are considering it. My cousin has complete fear if anything touchs his eyes, even eye drops! I explained that I thought I was going to want to blink because I would think my eyes would be itchy from being open. I told him how cool it was and that my fears were easily relieved as soon as my eyes went numb and I put my trust in Dr. Holzman. My cousin is now getting excited about getting it done next year. It's been about 2 weeks now since my surgery and the haze has went away and I can see words I never seen before. Truly the best gift you can give yourself! Dr. Holzman has been great at following up with me and I recommend him to everyone I meet!
America's Best Contacts & Eyeglasses
Eyewear & Opticians, Optometrists, Ophthalmologists
916 Largo Center Dr Upper Marlboro, MD
I rarely ever write reviews but this place drove me to writing a negative review. I am going to give them 2 stars because the initial visit was smooth. There was virtually no wait time. I was able to get in and out fairly quickly. The agents were very helpful in picking out two sets of frames. I ordered on October 8th and was told the typical 7-10 days but could be sooner spill. Having done business here prior I knew the drill. I also knew it wasn't going to cost 69.99 for 2 pair of glasses at the end. Anyway, I was extremely patient I waiting until Oct. 23rd before even inquiring about the frames. I called and was told one pair had arrived. I was thinking in my head why wasn't I informed that even that pair had arrived! But ok...I go to the branch location Oct. 26th. That is 13-14 business days excluding sat and sun. and a possible holiday. They search for my glasses and tell me only one pair are there. I leave and was told I would be getting a call later that day from the manager. No call. I called back on Oct.28 only to get the run around. The manager first told me she would call me back in 30 minutes 4 hours later I call the store back. She gives me attitude saying that she didn't call back because she hadn't heard anything from the company who makes the glasses. That's when I finally had enough and called the corporate branch. The rep informed me that BOTH pair were shipped and should be there. Now a second order has to be created and yes that means another 7-10 business days before I see my second set of frames. But you best believe they have my money already! I will never EVER use them again. I had issues with my last order as well but I let it go. Do not use this company!
My family and I have been using America's Best for close to 10 years mostly because of the $70/ two frames deal.
In my experience, the process is very smooth. My glasses have always come on time and I appreciate the adjustment they do when you come to pick-up. The last time I ordered glasses, one of the staff went above and beyond to help me find frames that I would like, going to the back room, pulling out
My only complaint is that they can never seem to find my file (actual paper, not electronic) and they never seem to change their 59.99-69.99 selection. I saw frames that I got over 5 years ago there. However, the selection is fairly extensive so.
Had a great experience, will continue to go to this location.
Make sure when you come that there is more than one doctor seeing patients that day. We had an appointment and are still waiting an hour since getting the pre test, to see the one doctor that is here today.
Anne Arundel Eye Center
127 Lubrano Dr Annapolis, MD
Went here back in May because I had a severe case of Conjunctivitis. The staff was excellent in assisting me to get emergency same day appointments. I was truly in severe pain with my eyes and they were great every step of the way. Dr. Frank was very professional and I credit him with getting me back to normal. It took about 3 different visits of getting my eyes cleaned out, and things finally took a turn for the better. I am truly grateful to the whole staff for assisting me in my recovery!
America's Best Contacts & Eyeglasses
Eyewear & Opticians, Optometrists, Ophthalmologists
Bailey's Crossroads, 5503 Leesburg Pike Bailey's Crossroads, VA
The customer service was terrible. When purchasing the glasses, we had to wait an extra 15 minutes because the woman couldn't find a charge in the computer and never got up to ask someone or call someone. She just kept asking us what we thought the charge in the computer would be named. I also paid $10 extra to have them shipped out. I was called twice about 2 weeks after I purchased them and they were letting me know that I could pick them up. I told them that I paid extra to have them shipped out. Finally someone called and got my address for the third time and were shipped out. I ended up getting the glasses a month and a half after I purchased them. I gave them a two instead of one because they are nice glasses, though. Just don't expect too much help from the staff.
People are very friendly here! Customer service is great but the wait is kind of long. They usually only have one optometrist working so even with an appointment, it will take a while. But you can't really beat the $99 for three years of eyeglass and contact exams.
Horrible. I call with an emergency, I have an America's Best eye prescription, and I lost a lens. I wanted to pick one up or order more expedited and the guy on the phone was really rude. He was no help at-thanks for nothing. Next time I get my eyes checked it will not be with this company.
I do agree with Jason A. that I've booked the earliest appointment possible, the 9:15 AM and for whatever reason, the doctor doesn't arrive until 9:30-9:45 AM. I've had this happen a few times. However, I will have already gone through the pre-exam and I'm just sitting there waiting for the doctor to be on time. She is nice so I often just overlook the tardiness.
Once I am in the exam rooms, the staff and doctor at this location are attentive and knowledgeable. I haven't had bad service here.
Another thing I like about America's Best as a whole is that since I don't have vision insurance, I purchase the multi-year plan which includes features that cover my needs. I go get eye exams as often as I want and discounts on contacts. So crazy me, I go get an eye exam every quarter to make use of my plan *nervous laugh* don't judge! Also since I use a different brand per eye (odd I know, but for good reason!), the discount on contacts is actually useful for me since I can't take advantage of ordering online for a cheaper price.
5 people working there all chatting away simply bc there was absolutely no one in the store. However, I was immediately greeted, given a form to fill in and sent to the back to see the optometrist after checking my eyes first. Even though I booked online for an appt there was no one but one person ahead of me. only downfall with the online appt maker was that there should be an email or phone reminder ( I forgot whether my appt time was 11 or 1130). No pressure on getting glasses or contacts. I got both rx for $69.