THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC
Eyewear & Opticians
101 S Van Dorn St Alexandria, VA
I was there with my dad on a Saturday to pick up his glasses..the gentleman that helped us was very kind, friendly and had excellent customer service skills! Congratulations to BJ's and to their Optical Dept for making sure that people that work in service do have the proper skills and know what good service is! Great job!!
Cheap prices, VERY small selection of glasses, and it takes a very long time for glasses and contacts to come in. Some emplyoees are much more helpful than others. But it's a good deal IF you don't mind a long, long, wait for your glasses and contacts.
I have to agree - the BJ's team really makes this a great experience. We got my nephew two sets of Rx glasses that he has to wear ALL the time and were very pleased with the results.
Good price, decent selection. Today was get the family new glasses day.... Walked out with two very nice pair of glasses (with multiple upgrades) and beautiful pair sunglasses (all prescription and polarized)-- for under 500. For us, that is good! polycarbonate, scratch resistant, warranties, glare resistant, polarized, etc.
Now, let's see how long it takes for the order to come in. I'm allowing two weeks.... Let's see!
UPDATE-- my glasses came in after only five days! All three pairs! All very nice. HAPPY.
Juana helped me pick out my first pair of glasses and she was beyond helpful. She was very knowledgeable, but more importantly she was very caring. The entire time I felt very comfortable with her professionalism and any company would be lucky to have an employee as good as her.
Eyewear & Opticians
Potomac Mills, 14123 Noblewood Plz Woodbridge, VA
I ordered my glasses March 30, 2010... Here it is April 27, 2010... still NO glasses. Every time I called, I was told by the very friendly staff, "they are still at the lab". Finally, I said to the manager, I just want to let you know I WILL be expecting a discount, since I have had to wait so long. I was instructed to call the labs customer service. They said, "we will give you a $25.00 gift card". Really???? SERIOUSLY???? I told them to cancel the order and credit my card. I have waited long enough.
I will never use the optical department, and doubt seriously that I will renew my membership. A little customer service goes a long way people.
Eyewear & Opticians
Logan Circle, 1431 P St NW Washington, DC
I didn't go through the full experience of choosing frames, having an eye exam, or having lenses made through Blink. The five stars are for friendly service generously provided - the folks at Blink measured some questionable lenses I had made elsewhere to confirm that they were correct. Much appreciated.
Frames - expensive
Lenses - expensive
Compliments on my frames - frequent
Will I go back? - probably not - lenses still don't feel right. Would rather have two or three pairs that work well than one pair that is only OK at different distances.
Frankly, I feel like some people lack individual style and they give bad reviews because they just aren't with it or are too cheap.
However, I love my frames. They were pricey but so what..... I like to express myself through clothing and accessories.
I found everyone quite polite and very helpful.
I am happy to say that I have had good experiences at Blink. While I have experienced the cold service that others have mentioned, I went in almost a year ago, was helped by a sweet and knowledgeable woman, and bought glasses that I love (super unique, made in Paris, very light, and perfect for my face). The glasses were by far the most expensive I have ever bought, so I bought the one-year warranty just in case.
For some reason, the lenses got extremely scratched (tiny scratches that are only visible if you look for them but that bothered me nonetheless). I have been meaning to get back to Blink before the warranty runs out, and I finally called and made it in today. I spoke with Brain, the manager, who was extremely sweet and helpful. He told me that although they do not normally replace scratched lenses with the warranty, they would do it once for me because they want their clients to be happy with their product. So, here's an example of very good customer service and a good product - if you wear glasses every day, consider making a worthwhile investment at Blink!
If you have a strong prescription, there is no point in paying for over-priced lenses here that you can easily find at Sterling Optical for a third of the price. Staff is friendly and knowledgeable but don't buy and/or believe the claims the lenses will be any better or thinner than what you can find with a chain optician. It's worth the visit for the thorough exam but I was sold glasses under false pretenses and requested a return. If your prescription is low enough they can be filled in any of frames, enjoy but there are very limited options for those with stronger prescription despite their enthusiastic claims to the contrary.
Eyewear & Opticians
919 18th NW Washington, DC
I have not purchased anything, yet, from this store. However, the service is the best I've ever received and the selection is PHENOMENAL!!! Definitely worth a trip out here to check out the selection. Brian and Maggie are the best. Up until this point, I thought "glasses are glasses"--no, this place will introduce you to a totally different world!!!
Bachman David MD
1133 20th Street NW Washington, DC
I just came back from Dr. Bachman and I need to say how great he is. Definitely a caring doctor who takes the time to give you the attention needed. He likes to read aloud what he writes in your chart so you know what he is writing. I always have a great experience at his office. If your eyes are nearly as broken as mine, Dr. Bachman is your guy!
A superb Ophthalmologist. Sharp. Quick. Straight to the point.
Offers thorough recommendations with no nonsense. Honesty. Integrity.
Reminds me a lot of Dr. Neil Raskin in SF: yelp.com/biz/dr-neil-ras_ in his bedside manner.
p.s. Upon check-out / payment, be sure to check out the comics under the glass on the counter ;) Hilarious.
I had seen Dr. Bachman several times of the last few years and was generally impressed. However, i had a very surprising and rude encounter with him recently, in response to a question he asked me, I replied and he responded "let's cut out the b.s." This type of rude reply was unexpected and shocking. Nothing excuses this behavior from a professionally-trained medical doctor. We all deserve to be treated with respect. I will seek another doctor, as i consider respect essential.
I was just made aware of this negative posting, and feel terrible that Sara H. had an unpleasant experience in my office. I try to give each patient my devoted attention and have been told that I am one of the most compassionate physicians that patients have encountered. I appreciate the nice reviews posted on Yelp by my other patients Sally M., Jess M., and Dharm G.
Dr. David Bachman
I have been a patient of Dr. Bachman now for over five years. He is without a doubt the most knowledgeable ophthalmologist I have seen. Not only does he know his stuff, but he takes the time to explain things to you as patient.