THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC
Optometrists, Eyewear & Opticians
7700 Little River Tpke Annandale, VA
Galleria Optical was a great place to spend my money on glasses! The eye exam was great both doctors were friendly and informative and the employees upfront were able to assist me in picking out glasses and getting contacts. They also got my frames back very quickly, I have a high eye glass prescription and it usually takes a week or two but Galleria Optical got it to me within 5 days. This probably varies with the patient they see and there prescription but mine definitely came in quicker than I expected. They told me that an annual check-up is recommended especially for contact lens wears so I will definitely be there next year!
I saw Dr Chon for my annual eye exam + contact lens fitting. I made the appointment based on all the positive reviews and I was not disappointed. She is very friendly, knowledgeable and will take the time to answer any questions you may have. She is thorough with the exam and will explain every step of the way if your interested. The staff was also very helpful and pleasant to deal with from the initial phone call through the end of the office visit. I didn't need eye glasses but the pricing on the exam and contact lenses was competitive with other offices in the area. I would definitely recommend Dr. Chon to anyone looking for a good Optometrist.
I don't recommend this place. After being a patient of Dr. Song in the late 2000's, it was unfortunate that there was a fire in the shopping plaza which forced the store to close. Recently, I found the store relocated in Annandale and brought with me a $200 gift certificate I had prior to the fire. I was told that "gift certificates have expiration date", therefore, they won't honor it. I brought in the gift certificate with me to the store to show them that it is not statement of expiration. The sale representatives there don't seem to speak English fluently and couldn't articulate very well. Although I was excited to find them relocated, I will not return as a patient or customer.
Very friendly staff and great service. Got attention from then as soon as I walked in, and hardly any wait from filling out paperwork to exam to walking in. I've called after my exams with questions, and they were always helpful and if the question needed to be directed to the Doctor, the staff got back to me within an hour, which I have found to be rare for most Doctor's offices.
Dr. Chon was so nice and helpful in answering all my questions during the exam. She is intelligent and explains in simple terms so it is easy to understand. They also have a wide selection of glasses to choose from so it would be hard to choose just one. Definitely recommend!
My last eye appointment was 4 years ago and being near-sighted with astigmatism, I wanted to be sure that my eyes were healthy and that my prescription was current. After comparing prices and reviews of ALL optometrists within 30 miles of my home, I scheduled an appointment with Galleria Optical. Why? Because the reviews are thorough, free of complaints, and the pricing ($65 exam, $55 toric lens exam) was comparable to numerous chain merchants (who consistently received poor reviews).
I was extremely happy with the professionalism, thoroughness, and friendliness of Dr. Chon. She satisfactorily answered all of my well-researched questions and her staff was also very pleasant. I even told her that Yelp.com was the main reason I chose her office.
I wasn't rushed through my exam and didn't feel pushed to buy product. The staff was extremely patient as I tried on frame after frame, although I have yet to finalize my decision. On that note, the glasses selection is extensive, reasonably priced, and I was told about a package special.
Store hours are also rather accommodating, however, I believe that the optometrist is not in on Mondays.
Gene Sweetnam, OD PC
8951 Ox Rd Lorton, VA
My previous review was from a parent's standpoint/viewpoint. This review is from my own experience with Dr. Chang. My daughter had Dr. Sweetnam. Again, the staff were so friendly. They knew me by name when I walked through the door, and I was taken back to start the example promptly. My eyes are sensitive to everything!! So each test that is done during my exams are time consuming and frustrating. His support staff were so patient with me, allowing my eyes time to readjust and stop watering. This was very different from previous experiences, where I am rushed or the staff is frustrated with how sensitive my eyes are to light. The visit with Dr. Chang was great. She remembered seeing my daughter last year and asked about her. She took time to answer all of my questions about my eyes watering and allergies. She took the time to explain dry eyes to me and how the brain functions that leads to the excess eye watering. Amazing! I have had this issue for many many many years and no one in other practices really took the time to explain this to me, in medical terms that made perfect sense. She gave me a prescription for both the allergies and dry eyes. They are both working great and have lessened the problem. Overall, I am very pleased with both my experience and my daughter's experience with the doctors and staff. If you are looking for a friendly place, with a touch of southern hospitality , where they really care about your eye health and you as a person, check out this office!
Dr. Sweetnam and his staff are great. Glad to have them nearby.
Gaspar Maurice L MD
1635 N George Mason Dr Ste 100 Arlington, VA
I don't like going to the eye doctors, but I really like this one. I have diabetes so I have to get my eyes checked every year. They are very patient and caring. There are two Ophthalmologist in office and few optometrist so it can get very busy. When it does the front desk can forget things or who you are, but are better then other front desk offices.
Rude, sarcastic, and unfriendly. He doesn't take the time to explain things to you and is rushed and hurried. I won't be back to him.
Eyewear & Opticians, Optometrists
Georgetown, 1307 Wisconsin Ave NW Washington, DC
I was staying in Georgetown for work and stepped on my glasses getting out of bed. Needed a new pair in a hurry and found the Georgetown Optician was just a few blocks from the Ritz-Carlton.
Ben L. helped me out and I was extremely impressed with the selection, product knowledge, and most importantly the one-day turnaround time on getting me a replacement pair of glasses.
I went with a pair of Mykitas, a brand I hadn't heard of until I arrived at the store, and wear them as my primary pair of glasses now. Ben and the team at Georgetown Optician saved the day and saved my trip. Thanks guys!
I popped the lens out of my ray-bans and could not for the life of me get it back in. They did it for me, free of charge, in under two minutes. Awesome customer service.
I went to the new store on 14th St, in Logan Circle, to buy a pair of glasses. The selection of glasses was very good and I found the pair I wanted after browsing for a while.
That being said, the staff was a real disappointment. The woman who assisted me could barely do anything but snarl and look bored. The experience could best be described as going to a suburban mall and getting dissed by the minimum wage staff at a clothes boutique.
A big disappointment in that I won't have convenient neighborhood optician. Sorry, but I will buy my glasses where there is at least a minimal level of customer service.
I actually had a really nice conversation on the phone with Pierse (or Pier) at the store located in Georgetown, and I hope he will be able to find the Oliver People's frame I am looking for. Pierse understood what I am looking for, didn't stress out when I asked about the frame price. I have also visited the store 3 or 4 times just browsing the collections and there is that tall man in his 50's who really cares about my opinion and indecisive personality when it comes to eye glass frames.
Best selection and excellent service. Did not feel like I was being "sold" a pair of sunglasses, but rather that I was patiently helped and offered unbiased, expert advice. Very high end brands, some unique. Would recommend to anyone local, or it's worth a trip for out-of-towners like myself. Could not have gotten this selection and service at home. Will be back next time I'm in need of a pair of glasses.
Glaser Stephen R, Md
15235 Shady Grove Rd Rockville, MD
Was THE WORST Doctor's office experience in my 43 years of life. My daughter's appointment was at 10:30am... we waited in the waiting room til after 11:30am. They took us back and did a 10 minute eye exam and sent us BACK in to the waiting room. At 12:45pm we were still waiting!!??
I finally walked out...my daughter was hungry for lunch and I could see that all the techs were leaving to eat.