THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC
Eyewear & Opticians, Accessories
5330 Western Ave Chevy Chase, MD
Washington, meet Iliori.
This is a sunglasses only retailer that makes Sunglass Hut look like Pizza Hut. Iliori has class, style, vision, and caters to one major demographic: people who have good taste.
In comparison to other Iloris, this one is understandably small and edited. People in Washington just aren't ready for certain designers. Astounded to find Chrome Hearts, I asked how well those have been selling. The saleswoman paused. "I sold a pair last week to a very fashion forward lady," she replied optimistically. (The cheapest pair run around $800)
In addition to Chrome Hearts sunglasses, you will find Tiffany and Co., Stella McCartney, 3.1 Phillip Lim, Oliver Peoples, Blinde, Proenza Schouler, Balenciaga, Chloe, and many more. You'll also find the obligatory Gucci, Chanel, Ray Ban, and Oakley glasses.
I've had fabulous experiences with this company and -in particular- a saleswoman here. If you need a single pair of functional sunglasses or want to add to your "collection," Iliori is a perfect place to start. As long as the glasses aren't worn or damaged, you can return your purchase within 30 days and they'll replace glasses if broken within a year of purchase.
And if these glasses aren't edgy enough for you... leave DC while you still can. You don't belong here.
I walked in Ilori without even knowing about this company, let alone I had no appointment.
My goal was to find sunglasses with a particular design on the frames that I could convert into eyeglasses. The design I wanted is a bit rare, not popular in the US and only certain designers made frames with it. I walked in, asked about a particular brand and told Brandii what I was looking for. She immediately began to pick out a number of frames for me to try. I picked some variation of what I wanted as well while walking around the store simultaneously. She saw what I picked out and brought other suggested frames that fell in that category as well.
She sat with me while I tried on each pair. I felt her feedback was spot on. She gave opinion about how the glasses looked on my face, what colors were best and she helped me to narrow down the decision.
I really appreciate a sales person who has a sense of style and opinion because it is hard to decipher what looks best and what you just...like.
Brandii informed me of the process for ordering prescription and gave me a coupon for a discount for my future lenses....For now I am enjoying the shades. They look marvelous and unique! My Miu Mius are perfect!
I love sunglasses but paying for nice ones hurts. Since I wear them daily, especially on my face and usually my eyes I think it is ok to spend more for designer glasses.
I found a pair I liked but the design caused my hair to get caught in the arm. Design or design flaw? Either way I was bothered enough after 3 months to come back to the store to see what could be done. I expected them to either tell me to get out and swat me with a broom on the way or nicely give my contact info for the parent company.
Neither. The lady looked, saw the problem and exchanged them.
You might save 10% online but who knows if the online things are legit. I was happy when I bought them and happier now knowing that I can buy there without worry. Plus they have a sweet return policy if I had decided that I hated them. That's what brought me there in the first place. So far I have bought 3 pairs and have been happy with everything
The staff are all very friendly. (I think I met all three.) I really really like Brandi(sp?) and she was great at helping me pick some flattering frames. Brandi will amaze you.
Unfortunately the lenses weren't very good. Apparently they can't get my (lowish) prescription right unless I pay extra for the highest refractive index lenses in the "HD" package. Also, they only have one staff member who is comfortable manipulating/shaping frames, and according to my optometrist she doesn't know what she's doing anyway, which is kind of a problem for a high-end shop - who wants to pay a lot for friendly service that can't fix anything?
In short, come here if you want sunglasses; don't bother for prescription.
Ilori used to have a great selection. I guess it is still ok. It is better than most places around DC.
They take FOREVER to get prescription glasses made. I was told 7-10 business days, but that did not happen. I was especially annoyed that they didn't have the lab send the glasses straight to me when it became clear that it would take more than 7-10 business days.
I am giving Ilori extra stars because Jesus is really helpful and honest. However, the woman that works there is rude and acts like she is completely put out by having to help people. When I called to double check that my glasses were ready when promised (which was a good thing because they were not), she was extremely rude and acted like I was a huge bother. Sorry, I just want to be able to see...
Ilori is not a bad place if you need sunglasses and you get Jesus to help you. For prescription, take your money somewhere else.
Eyewear & Opticians, Optometrists
923 F St NW Washington, DC
This place is amazing. Dr. Rezvani is incredibly thorough, nice, patient, and friendly. Rodney spent over an hour with me helping me find the perfect frames. Everyone could not have been nicer or more helpful. This was the best eye care experience I have ever had.
Had I written a Yelp review after my first visit to IDOC, it would have been a 4 star review. But after my visit today I am so upset that giving them 2 stars seems generous.
Let me preface by saying the doctors here are great, my checkup exam about a month ago was thorough but not so long or in-depth to make me itching to escape. The doctor was super nice and seems to know her stuff.
Today, the receptionist totally ruined this place for me. Rude beyond belief (even talked about me to other receptionist while I was still in the room) then gave me a 5 minute lecture on how if my insurance doesn't pay for the visit they will bill me and I'll have to pay myself (yes, I know how insurance works).
I came from work, in work clothes, I don't look like a hobo. I have no idea why she was like that.
To make things more annoying, I have a very specific eye issue, I called and explained my problem to the receptionist who assured me (twice) the doctor has seen this before and they can take care of it. Imagine my frustration when I finally get in to see the doctor and the doctor assures me this is definitely not something they can treat and her receptionists know this so they couldn't have advised me otherwise. Thankfully, after demanding, they agreed to not charging me for a visit.
Thankfully there's more than 1 eye doctor in this town.
Great experience! Yes they can be a little pricey--- but I imagine that's an issue with what your insurance covers and what it doesnt. However Dr. Rezvani was thorough friendly, and knowledgeable. Her staff was equally gracious and helpful even after I decided to purchase my hardware elsewhere. I am a big fan and intend to use iDoc optical so long as they take BCBS!
I have been getting eyeglass and contact exams, eyeglasses, and contracts from this store for the last 4 years. The staff (esp. Rodney) is exceptionally helpful - way more than would be expected. I would note that the eyeglasses carried by the store are generally designer and so if you are trying to spend the minimal amount for glasses - this isn't the store for you (I recommend Costo for that).
The two doctors I have seen here are also super helpful and friendly. A big plus is that they can handle VSP (supplemental eye care plan common for federal employees) directly - so you don't have to file for your own reimbursement (they get paid directly by VSP).
Can't say enough nice things about this store. I have moved offices so that I am further away from the store but still go out of my way to go here.
I have been going to Wal-Mart for my contacts for years. It was always easy and when I would travel and lose contacts or rip them I could always find a Wal-Mart vision center to help. However, after moving to D.C. it just became too much to drive out to the burbs to a Wal-Mart for an eye appointment. I decided to try iDoc after my mother came in town and popped in to buy new frames. She had a fantastic expereince so I figure I would try it since it is just two blocks away.
I had a fantastic experience!
1. They accepted my insurance (they asked which insurance I had when I set up the appointment). Georgetown Optical, which is a comperable office didn't file my insurance nor would my insurance allow me to file a claim from them.
2. They have super cool frames. Some places can be overwhelming because there are so many, they have a great balance and just the right suppy that you don't feel overwhlemed but there are lots of options. Rodney did a great job helping me find amazing frames. People should know, this is not Lens Crafters or Wal-Mart- I doubt they have $50 (or even $150) frames in this place, they are all designer and high end. If you are looking for cheap frames you probably shouldn't expect to buy them from an independant store front in D.C.'s high rent district. Just sayin.
3. Dr. Rezvani is great. She asked a lot of questions and to be honest I have never had an eye exam quite like this one. First of all, she picked a new contact based off the answers to my questions about work/life habits (I am going to Afghanistan for six months and wanted to try daily lens so I can just throw them out after the long dusty days). Secondly, the office uses electronic records, so everything goes in the computer (after a recent health scare, i now value any office with electronic records... so much easier to access in a pinch). After she had me put the new contacts in she looked at my eyes again with the light/microscope thingy to check the fit.
They also seem to be super flexible. My mother had an eye exam there while she was up visiting me, because she wanted to buy some new frames while she was in. During the visit she also decided to switch contact lens. It took a couple of trials with different lens to find the right ones- but she was able to do it through the phone and mail. She raved about how responsive they were and ammenable to dealing with her from 1000 miles away!
This doctors appointment was actually fun!
Eyewear & Opticians
1240 F St NW Washington, DC
Needed glasses for the first time in my 33 years on the planet. Went to two other stores, and this was the place. Tony was super-helpful, and he and Yolanda (who wasn't there on my return trips, though also very helpful) found me some frames that look good on me and are a little more, uh, forward than the standard eyewear around DC. Exactly what I was looking for. They had to nudge me a bit, but I ended up with glasses that I'm truly happy to wear every day.
They provided great personal attention when I visited, but the only down side was their pricing for the glasses. I shopped around online and found the same glasses for 1/3 less, saving me hundreds of dollars.
I am a value buyer...which often translates into me being somewhat cheap...after visiting a ridiculously priced store on P street where the salespeople were rude, I found Tony at Insight. The first sign that Tony was the man to go to for glasses is the fact that he owns more than 20 pair of glasses and regularly rotates about 10 pair. I've been back twice for minor refitting where I bent the metal frames (which by the way have super cool German engineering) and it's been a perfect experience each time...Tony just replaced the Mykita case I lost.
Really like this place. Wonderful, wonderful staff!
I had a completely difference experience from the first reviewer. One of the first questions I asked was could they take a digital pic of me so I could see how I looked in the frames I'd chosen and they told me they didn't have one.
The store wasn't busy but neither associate offered to help with my frame selection initially. I had to ask for help. The service I got on all my visits wasn't "individual," even though they had either one customer or no other customer in the store.
Their frames are as pricey as Blink's but I will go back to Blink, or to Virginia Burton in Georgetown (again), when I need my next pair of glasses. Actually, now that I have thought about Virginia Burton, let me recommend her unreservedly. She has a wonderful eye and devotes all her time to your selection process.
Eyewear & Opticians
10101 Colesville Rd Silver Spring, MD
My review only concerns Dr. Bruce Lazarow. I do not have experience with any of the other professionals at this business. I called this business intially to make an appoint with Dr. Schwartz...the person answering the phone abruptly told me that I didn't need to see an opthalmologist unless I had a diagnosed vision problem and that an optometrist was fine. He suggested Dr. Bruce Lazarow and my son and I showed up for our appt. 15 mins early to get paperwork done, etc. Dr. Lazarow came out of his exam room to fetch us at the appropriate appointment time without introducing himself. Once we sat down in his exam room the first words out of his mouth were advising us that he had taken the liberty to check our insurance and found out that we don't have any. He told us that out of three patients that he was to see who had coverage with United Health Care, he wan't able to establish coverage for any of them, including my son. He added that United Health Care had already gone "under" in the District of Columbia and it was only a matter of time before they also went bust in Maryland. He kept telling us that our son's insurance couldn't be verified on his office hardware. It's understandable that people want to get paid for their services, so I offered to call United Healthcare right in front of him and verify our coverage, which I was sure of. Prior to my offer, he had suggested under his breath that we take a seat back out in the waiting area and try to clear this up on our own. It's not until I assured him that it would take only a few minutes to get United Healthcare on the phone that he agreed. I called UHC from the exam room, got a rep on the line who confirmed my son's coverage and then I handed the cellphone to Dr. Lazarow to confirm on his own. He proceeded to ask the UHC rep the same questions that I had and got affirmative responses just as I had -- our son had insurance for vision, there was no copay/deductible for the exam, and that they reimbused at the rate of $65 for an exam. He didn't seem satisifed and continued to ask random questions like, "I don't understand how I am supposed to bill, can you tell me again". After sitting through this for more than was reasonable, I began to get the picture.... Dr. Lazarow wasn't crazy about the reimburseable rate and had better/ more highly compensatable visits to fullfill. If that isn't the reason, then the only other logical explanation for this kind of behavior is incompetence. Is there any other reason why Dr. Lazarow acted in this fashion. I wonder how many of his other patients were greeted and grilled in this fashion?? There is often denial of discrimination when things like this occur but if economical discrimination wasn't the culprit, was there something else about an African American young man accompanied by his mother coming in for a routine eye exam that led to us being treated this way? I'll leave that conclusion up to you..... I can only say that I hope this isn't routine exam practice for Dr. Lazarow. It's infuriating to show up to an appointment and follow all reasonable protocol, go beyond reasonable protocol and be treated in this way. What was he thinking??
Dr. Beth Schwartz and David Pollak both provided fantastic service and made the prescription examination and frame selection an extremely pleasant experience.
Dr. Schwartz genuinely listened as I explained my prescription history, while Mr. Pollak took the time to resolve the issue the chain store created with my insurance for me.
I have no need to search any further and will come back to iGlasses for any future optometry needs.
Just returned from a visit to iGlasses @ Four Corners and cannot say enough about the service, selection and professionalism!
A fantastic choice of great styles and brands. Judy and David (owners) were delightful, very knowledgeable and willing to take plenty of time and gave excellent advice.
In addition, the shop is beautiful and a much-needed improvement to the Woodmoor Shopping Center!
I will recommend to all of my friends and family.
Allow me to describe my experience.
I went to this doctor because I had extremely dry, itchy, and bloodshot eyes and had had them for several weeks. On the phone, I was told that I needed a "medical" exam and that it would be covered by insurance. That sounded good to me so I made the appointment.
I came in and began filing out paperwork at the behest of the women behind the desk (I don't actually know what her name was). While I was filling out my paperwork, she answered a phone call and began being extremely rude to the person on the line. This person clearly did not speak very good English, because the woman began speaking to her in Spanglish in an increasingly loud and rude voice. Eventually, she was close to yelling. At this point, a man came from the backroom and she said, "CAN YOU TALK TO THIS PERSON?!"
The man takes the phone and also begins speaking to the person in Spanish. Meanwhile, the woman begins muttering to herself (audibly -- she may have been speaking to me) something along the lines of, "How many times do I have to say it? If you're gonna live in this country, you should speak English..."
Then the man from the backroom says to the person on the other end of the line: "Oh, you don't speak Spanish? What language do you speak?"
I'm not sure what language the person did end up speaking but I don't think it really mattered for the intents of my review. I was just so appalled at the rudeness of the woman. Why would she assume that someone speaks Spanish just because they have a foreign accent? Their are thousands of different languages in the world, ma'am. Additionally, I can't think of any excuse for her excessive rudeness to this person, which was clearly due to that person's ethnicity.
However, I still needed to see the doctor, so I went in to see Dr. Schwartz. This was the second part of my horrible experience (albeit not quite as bad as the lady who answered phones). Dr. Schwartz listens to my symptoms and tells me that she thinks I need a contact lens exam, not a medical exam, and that it would be $125. This was pricey for me, but I was desperate for help (my eyes have been horrible lately), so I agreed.
As soon as I agreed, she immediately began telling me about how her lazy ex had failed to help her daughter out with an exam that was scheduled for the next day, so she had to leave as soon as possible.
She called out to the secretary (the woman who was rude to the person on the phone) and says, "Is this my last patient of the day?!"
The secretary: "No."
The doctor: "Okay, well I have to leave and she needs a contact lens exam." (Presumably these take longer than medical exams).
The secretary: "Well, she didn't tell me that!" (in very nasty tones).
I was so appalled that they had this conversation right in front of me! It made me feel so unwelcome, and I was told by that same lady that I needed a medical exam. How was I supposed to know what kind of exam I needed? You guys are the eye experts. I just told you my symptoms and you put me down for a certain type of appointment. Geez.
The rest of the exam was very uncomfortable. I may have been reading into it because I felt so unwelcome, but I felt as though Dr. Schwarz was impatient with me whenever I had a question. Also I am myopic (very near-sighted), and so when she had me without any vision aids it was hard for me to see while I was walking around and I felt like she was irritated with me when she was telling me to sit in a certain place, etc., and I was walking there slowly. I just felt SO rushed and felt as though she wanted me out so quickly.
In the end, the contact lens examination was useless. She didn't change my prescription. She just looked at my eyes, checked pressure, etc., and told me I needed some special eyedrops. I'm not really sure why the contact lens examination was necessary (presumably the part where she saw that my eyes were bloodshot was actually a medical test), but I don't know about that. All I know is I paid $125 to sit there for an hour with 2 of the most unwelcoming people I have ever met.
I was so pleased with my experience at iGlasses! To start, they're open on Sunday. Then, they went out of their way to accommodate my insurance (VSP) while they are in the process of their approval instead of asking me to wait. The exam by Dr. Schwartz was thorough, and she did a great job explaining what was going on with my vision and why. When I had my Rx ready to go, Judy buzzed around the store pulling frame after frame until we found one that was fabulous. She has excellent taste! She did the same for my husband, even though he won't be purchasing his until a later date. You can tell that she and David have a genuine passion for what they do.
Needless to say, I was already very impressed. When I learned they could put new lenses in to my old frame, I knew I was in a place that cared about their customers, not their margin. I've never had an office offer to do that-ever. And what really put them above and beyond was David's offer to make my new glasses (I went with new frames after all) on the spot so I wouldn't have to come back and get them! One cup of coffee and 15 minutes later I had my new glasses, and I left their shop happy and looking forward to going back when it's my husband's turn.
I Care Doctor
Eyewear & Opticians
15426 New Hampshire Ave Silver Spring, MD
So far so good.....no issues here. Fair price a great doctor friendly staff. Good price on two new sets of lenses for my existing frames that I love and I purchased recently. No pressure on the upselling and the selection of men's frames looked fantastic. Much better than stores in Bethesda fo sho!!!!!! It does take 2 weeks for delivery but I am a patient man. Assistant Yennifer looks just like Selena Gomez......go see her!!!!!! Is the only eye store around for miles and miles.....
Ten minutes after I arrived, I was finally greeted and asked to sign in, which I already did, ten minutes ago.
An hour after my scheduled appointment, I was finally seen by the optometrist.
After the exam, she told me to have a seat and the front desk will print out my prescription and check me out.
Twenty minutes later, I approached the desk and asked them if they could check me out because I've been here for an hour and a half now and they said "sorry I didn't know you were waiting."
Now many of you are probably thinking, maybe they were busy?
No, this was not the case. I've been to far more busier offices and have never experienced such a lack of customer service.
I will say, the optometrist was nice and informative.
You have patience to spare and don't mind an incompetent front desk then by all means, otherwise save yourself the headache and time.
I would not ever use these people. They are incompetent to say the least. The eye doctor did not measure my perscription correctly. They have had to remake my glasses 3 times and this is going on four. They do not have staff who are trained to fit glasses. Instead of heating them around the temples they bend them back and forth till they snap. They deliver "brand new glasses" with scratches to you and try to blame it on the lap being inferior. They are the worst business I have ever been too!!! Use anyone else to get your glases. I would give them less than one star if possible. Oh and on top of it they are rude about their mistakes.
The doctor got my prescription way wrong and after waiting for weeks for my glasses, it's still not right. But I can't stomach going back there. So, I'm just going to try and prevent others from making the same mistake as me!