THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC

DIRECTORY BY NAME

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4.0

America's Best Contacts & Eyeglasses

Eyewear & Opticians, Optometrists, Ophthalmologists

Potomac Mills, 2924 Prince William Pkwy Woodbridge, VA
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diane n.

Although it has been about 4 years since my last visit to this store, I must say that the team members here are friendly, personable, and delightful to deal with. Caprice was awesome when I made my appointment yesterday after confusion with the on-line appointment system, I told her that I would like to shake her hand when I got there for my appointment and she didn't forget! Julius is also awesome, after having difficulty with a female license optician, Julius took over, he was able to suggest frames that would best suit my needs and he knew exactly what he was doing and did the best to make this an awesome experience. Thank you all!

 
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Amy G.

My daughter lost her regular glasses so I went in & asked if they could take out the tinted lenses from her pres. sunglasses & put regular lenses in. NOPE. Wouldn't do it cuz it had been over 2 yrs. since we bought them. You HAVE to have a new prescription every 2 yrs lady said. I said "is this a law or just your rule?" I mean, my daughters presc. is very weak, her eyes haven't changed & we just need glasses that aren't tinted for her. She said "I'm sorry but you'll have to schedule an exam. The lenses would be $129. anyway." Are you kidding me? For lenses so weak that I don't even notice a difference when putting on her glasses. Wow!
That's just nuts. I asked about the 2 pair for $69. & it wouldn't apply for some reason. So we left without getting anything.

Needless to say, they've lost our business. I've been going there for yrs. too for my exams & contacts. But I will now be going somewhere else. Stupid business decision. I guess they have so much business it doesn't matter to them.

UPDATE: I called & got a different story & that we could get the 2 for 69. so we went back & got those. It's much cheaper than trying to replace lenses. I don't understand the confusion with talking to different employees & getting different stories but am glad we got it taken care of. It seems it depends on who you happen to get...

Our next visit went much better & I have since been back to get an eye exam & contacts for myself.

Thank you to the mngt. for writing in response to this. I appreciate you wanting to help/fix things.

 
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Jackie P.

I went to Americas Best because of the great value and the fact that I don't currently have eye-care under my insurance. There were some problems with my glasses when I picked them up, also there was a huge misunderstandings about my purchase. So I was not happy with glasses. Everyone makes mistakes. Including businesses. I think the key is in how they work to rectify the problem. I can honestly say they were very professional. They went up and beyond to fix the problem and to make me happy. I am very pleased with their business. And will be going there again. Thank you so much for your help.

 
4.2

All Eyes Optometrists

Optometrists, Eyewear & Opticians

Old Town Fairfax, 3950 University Dr Fairfax, VA
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LisaAnne F.

On Sunday I lost my glasses in a river. On Monday morning I called All Eyes and was offered 2 options of times I could come in. I picked the early one (within 2 hours of when I called) and headed over. I didn't know what my prescription was, but I hadn't had an eye exam for a while, so I saw doctor Kwon. He was super nice and talked to me about my options for dealing with my terrible eyesight, including explaining the benefits to Laser surgery.

Having a friendly doctor does not surprise me, but the rest of the staff really did. They helped my look for frames, grabbing them from all over the store and offering opinions on what they thought looked good or fit well. Jenny took the time to price out every one of the 10-15 frames I interested in with my insurance. I have VSP so it was a bit complicated. When I finally settled on a pare, I paid and she sent me an itemized receipt explaining the costs of everything,

I have never had a better experience buying glasses. The whole staff was polite, friendly, and extremely knowledgeable.

 
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Louis K.

Great Optometrist, Doctor Choe is thorough and explains things clearly. It's rare to find any health professional that not only can empathize with patients, but take the complicated and make it easy to understand.

The rest of the staff is friendly, and helpful.

In choosing a doctor for eye care this is the place to go, I drive out there from Arlington, it's not an extended distance, but I pass by a dozen if not more Optometrist to go out there, and it's not the whole Korean thing either.

 
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J X.

It was my first time here getting my 1st pair of glasses after reading so many great reviews. The office in Fairfax is incredible. Jenny is very very helpful on helping you selecting the right glasses that will match your face. A lot of places would just throw out some expensive stuff and try to sell them to you. The staffs here really want you to get the product that you want and like. I didn't know my copay at the time so I asked Jenny to help and she was very quick and helpful on finding that out. Once she found the style that I want, she began to look for more similar styles. I absolutely love her service! The store itself is awesome! So many great glasses to choose from, including brands! Prices aren't too bad either. Whoever needs glasses must check them out!

 
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Stephanie T.

I stopped by here because I needed my glasses readjusted. They were becoming extremely loose. The staff was amazingly nice and patient while adjusting them for me. I got a chance to look around and they have a wonderful selection of high end glasses like Chanel and Tiffany's. Made me want to get a pair of glasses even though mine is perfectly fine. But this will be my first stop if I ever need another pair. They didn't charge me for the adjustment even though I didn't get my glasses there. How wonderful!

 
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Bob R.

After bailing on this over-priced place, I got twice the service for half the price at Fair Lakes Target optical. Literally: 200% better service and 50% of the price

 
5.0

America's Best Contacts & Eyeglasses

Eyewear & Opticians, Optometrists, Ophthalmologists

3118 Donnell Dr Forestville, MD
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Walter B.

My dad dislodged both of his lenses from his eyeglass frame. I took his eyeglasses to the nearest store and it happened to be America's Best in Forestville. When I was asked whether the eyeglasses were purchased from this store, I couldn't say yes as they were purchased from Hour Eyes in NW DC. Despite not being able to confirm purchase from America's Best, the lady there not only efficiently fixed the eyeglasses, she cleaned them and gave me a free case. Great experience and awesome customer service!

 
3.0

America's Best Contacts & Eyeglasses

Eyewear & Opticians, Optometrists, Ophthalmologists

6875 New Hampshire Ave Hyattsville, MD
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Ayankha S.

I've been going to this location for years and have had pleasant experiences. The staff is nice, although a bit lax at times. The real reason I've stayed here is Dr. Robin Rice. She is very knowledgeable and very friendly. She makes what time she can spend with you seem un-rushed and takes the time to answer questions about eyes and billing- something I'm not confident the staffers could answer.

As for eyewear, they've got a pretty decent collection, but I would still get two pair, as one of my pairs broke in half after having it less than 2 years. And for contact lenses, you can certainly get better prices elsewhere, but it is nice that you can get your contacts onsite if needed (for those without a strong prescription).

 
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Megan M.

So I absolutely love Dr. Rice. She is so friendly and pleasant that she almost makes up for the staff. They are rude and not helpful! I have had so many issues with them it's not funny. There was only one staff member who was a complete sweetheart who worked here but I think she is no longer there. I have had glasses with the wrong rx given to me, I had one staff member "steel" my phone number and repeatedly call me after I told him it was unwanted and I wasn't interested, and currently I have been waiting more than 10 days to get 2 boxes of contacts in. When I call to find out the deal I get one friendly staff member and then an extremely rude one picks up the phone to explain to me if I haven't received a call they aren't there! I work as a medical assistant and I would never treat one of patients like that. If we call it's for a reason and you need to be REASONABLE and not snippy. I plan on getting my rx from them and taking my business elsewhere. I have only been with them two years and that was a waste of two years! I'm sorry Dr. Rice, but your staff is miserable!

 
5.0

Ashburn Vision Source

Optometrists, Laser Eye Surgery/Lasik, Eyewear & Opticians

44075 Pipeline Plz Ashburn, VA
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Kim B.

I've been going to Dr. Hinkle for many years now and I have had nothing but positive experiences. Dr. Hinkle is always professional, patient, kind and thorough at each and every visit - qualities that seem to be lacking at many other businesses these days . I recently took my 6 year old for an eye exam and I have to say they handled my child's obvious reluctance to see the doctor amazingly! They explained all of the eye tests and made them fun...he even got to use a pirate eye patch during the eye exam.

 
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Richard O.

A couple of years ago, I was in the process of searching for a new eye care professional. In that process, I found Ashburn Vision Source. I made an appointment for services and was pleasantly surprised with the warmth of the staff and professionalism and knowledge of Dr. Hinkle! I have been very happy with the office and staff and this will be my provider of choice! I can't imagine going anywhere else!

Love this office!

Richard O

 
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Diane U.

Friendly office staff and easy to get an appointment. The doctors are skilled and easy to talk to and answer all of your questions. Great selection of frames and the staff there really helps with picking frames if you need some honest advice! My husband and I have been very happy with their service since moving to NOVA.

 
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Tressa W.

Ashburn Vision Source delivered the BEST eye care I've ever gotten. The staff is so helpful and friendly - they explain what they are doing every step of the way. They are also very organized and on top of things around the office. It was SO WONDERFUL to not sit around waiting. There is also no pushiness surrounding sales of glasses. The office itself has been recently remodeled and had some new equipment I had never seen. Which reminds me:

NO AWFUL AIR PUFF MACHINE (tonometer, I believe they are technically called). AVS has a machine (handheld) that does not blow into your eye - it actually feels like someone is tickling your eyelashes.

Dr. Hinkle is very professional and pleasant, and I am not dreading any return visits. So glad I happened upon this place!

 
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Julie B.

It is by chance that I ended up having a routine vision screening at this office and I consider it a lucky chance. I had made an appointment a week out at a different office in the area that had to cancel on me last minute. I found Ashburn Vision Source in my insurance directory (VSP), called them up, and they were able to get me in the same day.

The entire staff of this office made me feel welcome, calm, and at home. I arrived a few minutes early to fill out some paperwork and Allison took me back for some of the basic exams (depth perception, color blindness, etc.) right on time. After that was completed, she and a new office assistant who was shadowing her helped me sort through the different frames that were available for my potential new glasses. They were both very sweet and made that task fun.

I met with Dr. Hinkle for the medical evaluation. He has a very calm, comforting demeanor and explains everything that is happening during the exam and why it is important. He also took the time to explain his findings regarding my eyesight. He asked me to make a short follow-up appointment so that he could double check my eye pressure, since I couldn't keep from blinking during the standard test (where they blow a puff of air onto your eyeball). It really seems like he cares about patients' overall "eye health," rather than just churning patients through. I wish that I could find that in a primary care doctor, too.

I ordered a new pair of glasses with my new prescription, they arrived within 1 week, and a friendly member of the office staff called me right away to let me know they were in.

Definitely a step up from some of my previous experiences with the "shopping mall" eye exams in the past. I highly recommend their services.

 
 
 
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