THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC
Eyewear & Opticians
101 S Van Dorn St Alexandria, VA
I was there with my dad on a Saturday to pick up his glasses..the gentleman that helped us was very kind, friendly and had excellent customer service skills! Congratulations to BJ's and to their Optical Dept for making sure that people that work in service do have the proper skills and know what good service is! Great job!!
Cheap prices, VERY small selection of glasses, and it takes a very long time for glasses and contacts to come in. Some emplyoees are much more helpful than others. But it's a good deal IF you don't mind a long, long, wait for your glasses and contacts.
I have to agree - the BJ's team really makes this a great experience. We got my nephew two sets of Rx glasses that he has to wear ALL the time and were very pleased with the results.
Juana helped me pick out my first pair of glasses and she was beyond helpful. She was very knowledgeable, but more importantly she was very caring. The entire time I felt very comfortable with her professionalism and any company would be lucky to have an employee as good as her.
Good price, decent selection. Today was get the family new glasses day.... Walked out with two very nice pair of glasses (with multiple upgrades) and beautiful pair sunglasses (all prescription and polarized)-- for under 500. For us, that is good! polycarbonate, scratch resistant, warranties, glare resistant, polarized, etc.
Now, let's see how long it takes for the order to come in. I'm allowing two weeks.... Let's see!
UPDATE-- my glasses came in after only five days! All three pairs! All very nice. HAPPY.
Eyewear & Opticians
Potomac Mills, 14123 Noblewood Plz Woodbridge, VA
I ordered my glasses March 30, 2010... Here it is April 27, 2010... still NO glasses. Every time I called, I was told by the very friendly staff, "they are still at the lab". Finally, I said to the manager, I just want to let you know I WILL be expecting a discount, since I have had to wait so long. I was instructed to call the labs customer service. They said, "we will give you a $25.00 gift card". Really???? SERIOUSLY???? I told them to cancel the order and credit my card. I have waited long enough.
I will never use the optical department, and doubt seriously that I will renew my membership. A little customer service goes a long way people.
Eyewear & Opticians
Logan Circle, 1431 P St NW Washington, DC
I love this place. Fantastic frames with a staff that remembers you, impressive given that you don't typically visit an eyeglass store very often. This is an upscale sales experience where the sales staff serves as your fashion consultants, so keep that in mind. You also kind of have to "manage" the sales staff. What they want to do is offer you a selection of frames they think is good for you. That's great, because they give great suggestions. However, *first* you should look around, then tell the sales staff what frames you want to look at, and then ask them to offer some suggestions in addition.
The appeal of Blink is that they offer high end frames that you can't find anywhere else. That said, if you CAN find their frames someplace else... well, you should probably buy them from that other place because they will be cheaper there. And that's really the problem: Blink has the best frames in DC. But all you have to do is find another city where the opticians carry the same brands, and you will get a better deal. I have a hard time following through with buying anything from here because I'm usually savvy enough to find what I'm looking for elsewhere at a better price. It's one thing to charge the MSRP on your products because you're offering a premium experience rather than serving as a discount outlet. However, at Blink their frames are consistently sold at ABOVE MSRP, and that is something I cannot abide by if I can find an alternative.
Had a few nice frames but they do not have the most current styles. Comparable styles, brands and quality can be found elsewhere for half the price. The staff is exceptionally RUDE and ARROGANT. Granted I stopped in on the way to the gym - so I did not look hip and trendy - and the counter help made it clear I was not welcome. I agree with the other post - hopefully they will move out of the neighborhood - just like they abandoned 17th St.
If you have a strong prescription, there is no point in paying for over-priced lenses here that you can easily find at Sterling Optical for a third of the price. Staff is friendly and knowledgeable but don't buy and/or believe the claims the lenses will be any better or thinner than what you can find with a chain optician. It's worth the visit for the thorough exam but I was sold glasses under false pretenses and requested a return. If your prescription is low enough they can be filled in any of frames, enjoy but there are very limited options for those with stronger prescription despite their enthusiastic claims to the contrary.
Frames - expensive
Lenses - expensive
Compliments on my frames - frequent
Will I go back? - probably not - lenses still don't feel right. Would rather have two or three pairs that work well than one pair that is only OK at different distances.
I am happy to say that I have had good experiences at Blink. While I have experienced the cold service that others have mentioned, I went in almost a year ago, was helped by a sweet and knowledgeable woman, and bought glasses that I love (super unique, made in Paris, very light, and perfect for my face). The glasses were by far the most expensive I have ever bought, so I bought the one-year warranty just in case.
For some reason, the lenses got extremely scratched (tiny scratches that are only visible if you look for them but that bothered me nonetheless). I have been meaning to get back to Blink before the warranty runs out, and I finally called and made it in today. I spoke with Brain, the manager, who was extremely sweet and helpful. He told me that although they do not normally replace scratched lenses with the warranty, they would do it once for me because they want their clients to be happy with their product. So, here's an example of very good customer service and a good product - if you wear glasses every day, consider making a worthwhile investment at Blink!
Eyewear & Opticians
919 18th NW Washington, DC
I have not purchased anything, yet, from this store. However, the service is the best I've ever received and the selection is PHENOMENAL!!! Definitely worth a trip out here to check out the selection. Brian and Maggie are the best. Up until this point, I thought "glasses are glasses"--no, this place will introduce you to a totally different world!!!
Bachman David MD
1133 20th Street NW Washington, DC
I have been a patient of Dr. Bachman now for over five years. He is without a doubt the most knowledgeable ophthalmologist I have seen. Not only does he know his stuff, but he takes the time to explain things to you as patient.
I had seen Dr. Bachman several times of the last few years and was generally impressed. However, i had a very surprising and rude encounter with him recently, in response to a question he asked me, I replied and he responded "let's cut out the b.s." This type of rude reply was unexpected and shocking. Nothing excuses this behavior from a professionally-trained medical doctor. We all deserve to be treated with respect. I will seek another doctor, as i consider respect essential.
A superb Ophthalmologist. Sharp. Quick. Straight to the point.
Offers thorough recommendations with no nonsense. Honesty. Integrity.
Reminds me a lot of Dr. Neil Raskin in SF: yelp.com/biz/dr-neil-ras_ in his bedside manner.
p.s. Upon check-out / payment, be sure to check out the comics under the glass on the counter ;) Hilarious.
I just came back from Dr. Bachman and I need to say how great he is. Definitely a caring doctor who takes the time to give you the attention needed. He likes to read aloud what he writes in your chart so you know what he is writing. I always have a great experience at his office. If your eyes are nearly as broken as mine, Dr. Bachman is your guy!
I was just made aware of this negative posting, and feel terrible that Sara H. had an unpleasant experience in my office. I try to give each patient my devoted attention and have been told that I am one of the most compassionate physicians that patients have encountered. I appreciate the nice reviews posted on Yelp by my other patients Sally M., Jess M., and Dharm G.
Dr. David Bachman