THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC
Doctors On Sight
Tysons Corner, 8369 Leesburg Pike Vienna, VA
I have been going to Drs on Sight in Tysons for over 3 years for annual exams, scratched eye, pop ins for more contacts or glasses and they are always very genuinely friendly and helpful. The wait is very short and the doctors are all very friendly. I have United Healthcare/VSP and after my exam they always explain every charge/fee and give me a few options to use my glasses or contact allowance to get the best deal. I love the girls behind the desk and Kelly is the best!!! I started going here because it's beside my office but I will continue to go here should I move job locations. You can't beat their service!
I have United Healthcare Vision which has a $10 co-pay, $25 materials co-pay and $130 retail frame allowance. I had a routine eye exam on Saturday, May 15th and I was overcharged for everything. After reviewing my vision plan details over the weekend, I spoke to Kelly this morning to discuss a refund.
I selected a particular Michael Kors frame on Saturday that was identical to another but just a different color but there was a $100 difference in price and they honored the lower price.
Now after a brief discussion with Kelly this morning she told me that my refund was $77 after the adjustments had been made from using the correct vision plan but that she was going to have to charge me the additional $100 difference for the frame? I canceled the order immediately. This is not a good business practice and I will certainly not be using their services again. I was already frustrated that I was overcharged for the co-pay, lenses and frame. And then to make up for the mistake, Doctors on Sight is going to charge me the $100 that they originally already honored?
I am in utter shock.
I just received a personal phone call from Dr. Schwartzberg, the founder and president of Doctors On Sight. He was very concerned about what happened to my daughter. He agreed that Dr. Woods was unprofessional and stressed that the board would "take care of it." They are back on my plus list.
I literally was in and out in less than an hour. I was in a rush to get back to work and I notified them of my major time constraint as soon as I got there. The whole staff was super friendly and adjusted their schedule to accomodate mine. Greatly appreciated!
They've got a wide array of frames and a huge selection of designer ones (bonus for me!)
Definitely will be back for next year's eye exam :)
The doctor here is great, but prices are significantly higher than the norm. If you want to save money, go to Visionworks in the shopping center next door. I didn't think it was necessary to shop around for eye exams, but learned my lesson for next time.
Eyewear & Opticians, Optometrists
Dupont Circle, 1615 17th St NW Washington, DC
As other reviewers have said, it is EXTREMELY overpriced. If you go, go only for one reason, and that is to see the optometrist - Brad.
However, despite his experience with working for the Air Force, he still got my Rx incorrect. When I went back a couple months later, to have an exam to determine my correct Rx, I was charged. Not "charged" as in excited, but as in they made me give them money.
Going to Dupont Optical was one of those lessons learned. I'm embarrassed to say that I have a pair of glasses that I can't wear.
Adding insult to injury - the frames and lenses cost $700!!!! Yes, $700. Again... seven hundred dollars. uggh.
In addition, like the other reviewer stated, they do talk you into frames that you might not otherwise have chosen. The cut on my frames is not what I wanted. Yes, I should have not been swayed into getting the frames or just walked out. I wanted to get square cut glasses --think Ugly Betty final episode :-) -- and I was told that square cut frames are only for runway types - long-legged and thin.
I did reach out to Dupont Optical several times and spoke with the same sales person each time. However, to no avail. There was no budging on their part to try and assuage my discontent.
Well, today I purchased a LivingSocial deal. $60 for frames, lenses, and exam. The people at the Vienna MyEyeDoc were wonderfully helpful. They even offered to cut me a deal on getting my glasses fixed. Wish me luck!
Eyeglasses as ... a fashion statement .. wearable art .. yes! And if you want an amazing experience of personal service with 2 guys (Ben and Doug) who do a great job of choosing frames that suit your face and your personality/style, then you must go to this store.
If you prefer to support a local business, rather than a chain, go to this store. If you value high-quality design, just go! And if you value your eyes and the quality of your eye care .... the optometrist, Brad, does an impeccable job.
I've been going for over 10 years and have always had an great experience from start to finish. Oh, and I get tons of compliments on my glasses!
AH-mazing customer service, spectacular and huge selection of frames. This is my "go to" place for this very important service and accessory.
This was my first time getting prescription glasses, and I'm so glad I came to Dupont Optical. I met with Ben, who quickly steered me to glasses I loved. I told him my budget, and he found a perfect set in my price range. Everyone at the store was so pleasant, and the experience was enjoyable. I'm looking forward to my next pair, and will definitely be back to see Ben!
This place is great--a fantastic selection of frames, and prices are comparable for the names they carry. When I went in, I told them I was on a limited budget, and they were very sensitive to that without making me feel bad. I was presented with a lot of choices in my price range. I also feel like the quality of their lenses is much higher than some of the "factory" eye places. You really do get what you pay for. Since then, I've stopped in several times for adjustments (and once for a minor repair)--Doug has always been incredibly gracious and professional, and never charges me a cent. I'm really happy to have them in the neighborhood. Check them out!
David Fissel, OD
Capitol Hill/Southeast, 635 Pennsylvania Ave SE Washington, DC
I am only in DC for roughly 4 months for an internship and I got new glasses from back home and had them shipped here. Now, I needed to get them fitted to my face because they are a tad bit too big, but that is very routine when people get glasses anyway. When I went in the person who was supposed to help me knew I was there but did not attend to me right away even though he seemed not to be busy. When he finally did attend to me, he kept on saying how big my glasses were for my face, that I should have got something smaller, etc. etc.
Look, obviously I know how big my glasses are for my face, it is not for you to tell me the style does not fit, you don't know me. That being said, I am giving them 1 star for the main fact that I was not treated very nicely, y'all need to work on your manners.
I recently had my first examination with Dr. Foley and my first visit to this shop---I was verifying my prescription and completing an order for some contact lens.
My experience was very positive. I found Dr. Foley to be a very professional and knowledgeable optometrist, who patiently answered my questions and discussed different contact lens options with me. I definitely plan on following up with him and using him in the future for my vision needs.
I found the office staff to be patient, polite, and helpful. Having said that, my impression is that this is a fairly busy office, and the office staff do seem to often have to handle several patients at once, so perhaps that explains some of the negative experiences other reviewers have had. This is a Capitol HIll office too, built in an older, historic building, so the waiting area is a bit smaller than more modern offices.
Still, my experience was very positive, even though I had to wait for assistance on a couple of occasions, the staff were very pleasant about it and made sure I was "kept in the loop" as they completed my order.
So I would certainly recommend Dr. Foley and "Eye Central" for those in the Capitol Hill area needing eye glasses or contacts!
I'm very surprised by the positive reviews here because my experience has been so bad. The staff are over-the-top rude. It's not a one-time experience. It was consistent on every visit. I would like to patronize a neighborhood optician but I've taken my business elsewhere.
I've been coming here for exams, contacts & glasses for more than 10 years. Dr Fissel is the best optometrist I've ever seen; he gives thorough exams and actually remembers you. The front office staff has always been helpful in my experience.
i have been seeing Dr. Fessel for years and he is the BEST. He's very knowledgable, professional and thorough. He listens and takes the time to get a full history of the problem. I have always foung the staff pleasant, knowledgeable and accommodating. In emergencies, Dr. Fissel and his staff go out of their way to see me. My husband is also a patient and his experience is similar. I highly recommend Dr. Fissel and the staff.
Doctors On Sight
Eyewear & Opticians, Optometrists
2955 Crain Hwy Waldorf, MD
This place is unorganized and dis functional . I've come 3 times in 3 weeks and not once have I seen the same face working here. They didn't document anything from my past visits so I have to explain to them why I'm here each time. They are friendly but that isn't enough to keep me as a customer .
Dominion Eye Care
8140 Ashton Ave Manassas, VA
My daughter and I went here to see Dr. Amini. Both her and the nurse were wonderful. Certainly happy and will be back!
First my husband and I had an appointment with Dr Jennifer Jacobs about two weeks ago for yearly eye exams. She did a fantastic job. She is very thorough, kind and explains what she is doing in great detail. During the visit, my husband's ongoing issue with an eye problem was discovered and he made an appointment for today. When he was on the way to the visit today, he got caught in a traffic jam and realized he would be late.
When my husband arrived nearly 45 minutes late for his appointment, he expected to be turned away. Not only was he late but BUT he was at the WRONG location!! Instead, he was asked very kindly if he would mind seeing a different doctor?? He was then ushered immediately into see Dr Alan Egge. He was the absolute professional. My husband apologized profusely. Dr Egge said he never looks at the time a patient arrives or the insurance card. He wants to provide great service! WHAT A WONDERFUL experience!!
My wife went here to check on some vision issues at the recommendation of our primary care physician. Doctor could not care less to attend to her. What happened to treat the patient/customer with respect? My annual checkups are going elsewhere now. You need to go to an eye doctor you can trust.