THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC
Optometrists, Eyewear & Opticians
7700 Little River Tpke Annandale, VA
My husband and I saw Dr. Song for eye appointments and also worked with the staff to get new prescriptions and frames. Dr. Song was super friendly and very willing to take his time with us and explain everything in detail. In the past we have felt very rushed at our eye appointments, not here! They seem to really care about their patients and be invested in them.
I saw Dr Chon for my annual eye exam + contact lens fitting. I made the appointment based on all the positive reviews and I was not disappointed. She is very friendly, knowledgeable and will take the time to answer any questions you may have. She is thorough with the exam and will explain every step of the way if your interested. The staff was also very helpful and pleasant to deal with from the initial phone call through the end of the office visit. I didn't need eye glasses but the pricing on the exam and contact lenses was competitive with other offices in the area. I would definitely recommend Dr. Chon to anyone looking for a good Optometrist.
I have been to a variety of optometrists in my lifetime, most of them being awkward and "all-business." This lack of customer service led me to become somewhat of a cynical eye-patient. My mentality was find a deal/cheap price for the exam and order contacts online. Oddly enough, I opened up a ValPack (coupons sent to surrounding houses in the neighborhood), and found Galleria Optical's coupon. I decided to try the establishment out because the eye-exam was only $59.
When I walked into the shop, I was amazed. There are glass cases everywhere, showcasing the latest designer glasses. All the glass cases are clean and lit up. There is a couple chairs for seating with magazines to read while you wait. However, I have had to wait once for 10 minutes out of the multiple times that I have visited.
I ended up seeing Dr. Chon who is the nicest optometrist I have encountered. She is down to earth and intelligent. She explains the structural aspects of the eye and subsequent tests in lay-woman terms. I decided to get LASIK and she referred me to a reputable establishment. She conducted all my follow-up care, and made absolutely sure that all precautions were made.
In sum, I walked in here thinking I would come for a one-time eye visit, and move onto the next optometrist "deal," but ended up becoming a regular visitor (by choice)!
An additional note: if you speak Korean, the staff is fluent in English and Korean, making the business accessible to the surrounding community.
I'm so glad I picked this optometrist for my eyes. Place is always bustling with customers which tells me that is a good sign that the service can be trusted. Staff is friendly and nice, always smiling. Dr Chon is very approachable, easy to talk to and explains a lot of things to me. The staff also patiently explained how the insurance works (being my first time) and when I went to collect my glasses, they refunded the extra money they accidentally charged which I'm totally unaware of.
Very friendly staff and great service. Got attention from then as soon as I walked in, and hardly any wait from filling out paperwork to exam to walking in. I've called after my exams with questions, and they were always helpful and if the question needed to be directed to the Doctor, the staff got back to me within an hour, which I have found to be rare for most Doctor's offices.
Dr. Chon was so nice and helpful in answering all my questions during the exam. She is intelligent and explains in simple terms so it is easy to understand. They also have a wide selection of glasses to choose from so it would be hard to choose just one. Definitely recommend!
Gene Sweetnam, OD PC
8951 Ox Rd Lorton, VA
Dr. Sweetnam and his staff are great. Glad to have them nearby.
My previous review was from a parent's standpoint/viewpoint. This review is from my own experience with Dr. Chang. My daughter had Dr. Sweetnam. Again, the staff were so friendly. They knew me by name when I walked through the door, and I was taken back to start the example promptly. My eyes are sensitive to everything!! So each test that is done during my exams are time consuming and frustrating. His support staff were so patient with me, allowing my eyes time to readjust and stop watering. This was very different from previous experiences, where I am rushed or the staff is frustrated with how sensitive my eyes are to light. The visit with Dr. Chang was great. She remembered seeing my daughter last year and asked about her. She took time to answer all of my questions about my eyes watering and allergies. She took the time to explain dry eyes to me and how the brain functions that leads to the excess eye watering. Amazing! I have had this issue for many many many years and no one in other practices really took the time to explain this to me, in medical terms that made perfect sense. She gave me a prescription for both the allergies and dry eyes. They are both working great and have lessened the problem. Overall, I am very pleased with both my experience and my daughter's experience with the doctors and staff. If you are looking for a friendly place, with a touch of southern hospitality , where they really care about your eye health and you as a person, check out this office!
Gaspar Maurice L MD
1635 N George Mason Dr Ste 100 Arlington, VA
Rude, sarcastic, and unfriendly. He doesn't take the time to explain things to you and is rushed and hurried. I won't be back to him.
I don't like going to the eye doctors, but I really like this one. I have diabetes so I have to get my eyes checked every year. They are very patient and caring. There are two Ophthalmologist in office and few optometrist so it can get very busy. When it does the front desk can forget things or who you are, but are better then other front desk offices.
Eyewear & Opticians, Optometrists
Georgetown, 1307 Wisconsin Ave NW Washington, DC
Super friendly staff and took plenty of time helping me look for the perfect pair of aviators, with a lovely beagle baby greeter who gave me a sweet kiss!
Lots of high-end frames and sunglasses (no warby's though). I wish I could have found the perfect aviators I was looking for, but no go on this trip!
I will try again next time I'm in Georgetown!
Best selection and excellent service. Did not feel like I was being "sold" a pair of sunglasses, but rather that I was patiently helped and offered unbiased, expert advice. Very high end brands, some unique. Would recommend to anyone local, or it's worth a trip for out-of-towners like myself. Could not have gotten this selection and service at home. Will be back next time I'm in need of a pair of glasses.
I went to the new store on 14th St, in Logan Circle, to buy a pair of glasses. The selection of glasses was very good and I found the pair I wanted after browsing for a while.
That being said, the staff was a real disappointment. The woman who assisted me could barely do anything but snarl and look bored. The experience could best be described as going to a suburban mall and getting dissed by the minimum wage staff at a clothes boutique.
A big disappointment in that I won't have convenient neighborhood optician. Sorry, but I will buy my glasses where there is at least a minimal level of customer service.
I enjoy being able to walk out of Georgetown Optician with a pair of glasses that's stylish without having to be a style expert myself. I appreciate their advice and steering that keeps me from going with something too bland. Finally, they were able to update my prescription quickly. Definitely worth the drive from MD.
Went in originally looking for another pair of sunglasses to add to my collection. Finding the right pair is a slow process for me and the staff was very patient. I selected a pair of Oliver Peoples from there huge selection.
Since then I have been back several times to add to my collection. My most recent visit was to pick a replacement pair which they easily ordered for me over the phone, I tend to lose my glasses here and there.
The best in town- selection and craftsmanship!
Glaser Stephen R, Md
15235 Shady Grove Rd Rockville, MD
Was THE WORST Doctor's office experience in my 43 years of life. My daughter's appointment was at 10:30am... we waited in the waiting room til after 11:30am. They took us back and did a 10 minute eye exam and sent us BACK in to the waiting room. At 12:45pm we were still waiting!!??
I finally walked out...my daughter was hungry for lunch and I could see that all the techs were leaving to eat.