THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC
Optometrists, Eyewear & Opticians
7700 Little River Tpke Annandale, VA
Hands-down THE best optometrist office in Northern Virginia! Great service, knowledgeable staff, and quality products/services at reasonable prices. Need a good optometrist in the DC/MD/VA area? Look no further than Galleria Optical.
I don't recommend this place. After being a patient of Dr. Song in the late 2000's, it was unfortunate that there was a fire in the shopping plaza which forced the store to close. Recently, I found the store relocated in Annandale and brought with me a $200 gift certificate I had prior to the fire. I was told that "gift certificates have expiration date", therefore, they won't honor it. I brought in the gift certificate with me to the store to show them that it is not statement of expiration. The sale representatives there don't seem to speak English fluently and couldn't articulate very well. Although I was excited to find them relocated, I will not return as a patient or customer.
I have been to a variety of optometrists in my lifetime, most of them being awkward and "all-business." This lack of customer service led me to become somewhat of a cynical eye-patient. My mentality was find a deal/cheap price for the exam and order contacts online. Oddly enough, I opened up a ValPack (coupons sent to surrounding houses in the neighborhood), and found Galleria Optical's coupon. I decided to try the establishment out because the eye-exam was only $59.
When I walked into the shop, I was amazed. There are glass cases everywhere, showcasing the latest designer glasses. All the glass cases are clean and lit up. There is a couple chairs for seating with magazines to read while you wait. However, I have had to wait once for 10 minutes out of the multiple times that I have visited.
I ended up seeing Dr. Chon who is the nicest optometrist I have encountered. She is down to earth and intelligent. She explains the structural aspects of the eye and subsequent tests in lay-woman terms. I decided to get LASIK and she referred me to a reputable establishment. She conducted all my follow-up care, and made absolutely sure that all precautions were made.
In sum, I walked in here thinking I would come for a one-time eye visit, and move onto the next optometrist "deal," but ended up becoming a regular visitor (by choice)!
An additional note: if you speak Korean, the staff is fluent in English and Korean, making the business accessible to the surrounding community.
I went here for an eye exam based on all the good reviews I saw here on Yelp. Their price was a little over $100 for an eye exam, which is pretty reasonable.
The doctor I saw was indeed friendly but overall I think they could do more in terms of welcoming customers/patients and making them feel comfortable in the store.
This place is amazing! I'm the type of person who gets an eye exam and then 1) wear my glasses until they break and 2) hoard on contacts so I won't have to get an eye exam for a few more years. Why? I've always had a bad experience with eye doctors (namely those chain places) and I don't have vision insurance. I also go back to Vietnam a lot and just have new glasses made there based on my current prescription.
Unfortunately for me, my glasses of three years (and prescription of four) broke, so I decided that it was time to get a proper eye exam. After all, I'm not getting any younger and I've had a history of getting a lot of styes.
After a quick Yelp search and price comparison, I decided to go to Galleria Optical. An eye exam + contact exam (not the one for astigmatism) was $120 when I went, which I thought was really fair. The office is really close to my house and the exam was really thorough. I've never had such a good experience before and I didn't feel rushed at all. Dr. Chon is awesome and super friendly! She did mention that she reads Yelp reviews, so hello Dr. Chon if you're reading this!
I had my glasses made here and it took a few business days for them to get the anti-scratch lenses that I wanted. I also ordered contacts and it took about one business day for them to get in.
I definitely plan to come back on a yearly basis to get my eyes checked now that I have such a wonderful, caring, and trustworthy optometrist :)
Gene Sweetnam, OD PC
8951 Ox Rd Lorton, VA
My previous review was from a parent's standpoint/viewpoint. This review is from my own experience with Dr. Chang. My daughter had Dr. Sweetnam. Again, the staff were so friendly. They knew me by name when I walked through the door, and I was taken back to start the example promptly. My eyes are sensitive to everything!! So each test that is done during my exams are time consuming and frustrating. His support staff were so patient with me, allowing my eyes time to readjust and stop watering. This was very different from previous experiences, where I am rushed or the staff is frustrated with how sensitive my eyes are to light. The visit with Dr. Chang was great. She remembered seeing my daughter last year and asked about her. She took time to answer all of my questions about my eyes watering and allergies. She took the time to explain dry eyes to me and how the brain functions that leads to the excess eye watering. Amazing! I have had this issue for many many many years and no one in other practices really took the time to explain this to me, in medical terms that made perfect sense. She gave me a prescription for both the allergies and dry eyes. They are both working great and have lessened the problem. Overall, I am very pleased with both my experience and my daughter's experience with the doctors and staff. If you are looking for a friendly place, with a touch of southern hospitality , where they really care about your eye health and you as a person, check out this office!
Dr. Sweetnam and his staff are great. Glad to have them nearby.
Gaspar Maurice L MD
1635 N George Mason Dr Ste 100 Arlington, VA
I don't like going to the eye doctors, but I really like this one. I have diabetes so I have to get my eyes checked every year. They are very patient and caring. There are two Ophthalmologist in office and few optometrist so it can get very busy. When it does the front desk can forget things or who you are, but are better then other front desk offices.
Rude, sarcastic, and unfriendly. He doesn't take the time to explain things to you and is rushed and hurried. I won't be back to him.
Eyewear & Opticians, Optometrists
Georgetown, 1307 Wisconsin Ave NW Washington, DC
I actually had a really nice conversation on the phone with Pierse (or Pier) at the store located in Georgetown, and I hope he will be able to find the Oliver People's frame I am looking for. Pierse understood what I am looking for, didn't stress out when I asked about the frame price. I have also visited the store 3 or 4 times just browsing the collections and there is that tall man in his 50's who really cares about my opinion and indecisive personality when it comes to eye glass frames.
A first class operation. I've gone into this store twice in the past year or so: once to get a pair of silhouettes fixed, and the other time to purchase a pair of glasses with progressive lenses. Both times the level of service was excellent. As other reviewers have noted, the atmosphere in there is relaxing and friendly. The staff is super knowledgable about the brands they sell, and they're quite useful in helping you decide what looks good (and what doesn't!). All of this without being pushy or aggressive in any way. A satisfied customer -- I'l go to them again.
Georgetown Optician is a product oriented company so it's essential to get people excited about their product and, they do! I've been browsing and shopping their stores for the past 4 years and I am always amazed on their employee's scope and depth of knowledge about their glasses. In addition to continuously improving product quality, Georgetown Optician has taken various steps to improve its responsiveness and its customer service capabilities, in line with its store-culture of treating customers as if they are friends visiting your home.
The combination of reliable unique glasses, and friendly staff keeps me coming back.
If you want to be able to browse an amazing collection of eyewear -- then go to Georgetown Optician. The selection is stellar and the staff has an uncanny ability to pick the right frames for your face -- it's never been easy for me to find a flattering frame, but after about 20 minutes, I had about 6 to choose from -- the hardest part was narrowing it down to just one. Brent? (tall, blonde, affable, professional) helped me out. He worked with me for awhile & didn't stress when I told him I didn't intend on making my final selection immediately. He wrote down the frames I liked and wished me a wonderful day. The interaction was so helpful and stress-free. What I like most the utter lack of a hard sell. They salespeople are all relaxed and professional & they have faith in their products. I did return and I purchased a gorgeous Anne et Valentin frame & it's the best pair of glasses I've ever had.
Went in originally looking for another pair of sunglasses to add to my collection. Finding the right pair is a slow process for me and the staff was very patient. I selected a pair of Oliver Peoples from there huge selection.
Since then I have been back several times to add to my collection. My most recent visit was to pick a replacement pair which they easily ordered for me over the phone, I tend to lose my glasses here and there.
The best in town- selection and craftsmanship!
Glaser Stephen R, Md
15235 Shady Grove Rd Rockville, MD
Was THE WORST Doctor's office experience in my 43 years of life. My daughter's appointment was at 10:30am... we waited in the waiting room til after 11:30am. They took us back and did a 10 minute eye exam and sent us BACK in to the waiting room. At 12:45pm we were still waiting!!??
I finally walked out...my daughter was hungry for lunch and I could see that all the techs were leaving to eat.