THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC
Eyewear & Opticians, Accessories
5330 Western Ave Chevy Chase, MD
Ilori used to have a great selection. I guess it is still ok. It is better than most places around DC.
They take FOREVER to get prescription glasses made. I was told 7-10 business days, but that did not happen. I was especially annoyed that they didn't have the lab send the glasses straight to me when it became clear that it would take more than 7-10 business days.
I am giving Ilori extra stars because Jesus is really helpful and honest. However, the woman that works there is rude and acts like she is completely put out by having to help people. When I called to double check that my glasses were ready when promised (which was a good thing because they were not), she was extremely rude and acted like I was a huge bother. Sorry, I just want to be able to see...
Ilori is not a bad place if you need sunglasses and you get Jesus to help you. For prescription, take your money somewhere else.
Washington, meet Iliori.
This is a sunglasses only retailer that makes Sunglass Hut look like Pizza Hut. Iliori has class, style, vision, and caters to one major demographic: people who have good taste.
In comparison to other Iloris, this one is understandably small and edited. People in Washington just aren't ready for certain designers. Astounded to find Chrome Hearts, I asked how well those have been selling. The saleswoman paused. "I sold a pair last week to a very fashion forward lady," she replied optimistically. (The cheapest pair run around $800)
In addition to Chrome Hearts sunglasses, you will find Tiffany and Co., Stella McCartney, 3.1 Phillip Lim, Oliver Peoples, Blinde, Proenza Schouler, Balenciaga, Chloe, and many more. You'll also find the obligatory Gucci, Chanel, Ray Ban, and Oakley glasses.
I've had fabulous experiences with this company and -in particular- a saleswoman here. If you need a single pair of functional sunglasses or want to add to your "collection," Iliori is a perfect place to start. As long as the glasses aren't worn or damaged, you can return your purchase within 30 days and they'll replace glasses if broken within a year of purchase.
And if these glasses aren't edgy enough for you... leave DC while you still can. You don't belong here.
After buying several pairs of sunglasses here over the years, I finally pulled the trigger on eyeglasses!
I got a cute Chanel pair for about $900 all in, which isn't too bad for a decent pair. Brandii was wonderful as always. She is super helpful and genuine, but also puts you at ease. I wish more of the high-end retail on this strip (I'm looking at you, Jimmy Choo) had service half as great.
I've been wearing the new glasses for about 6 months now with no issues. They also took their time fitting the frames to my face, so they sit comfortably and straight.
Hands down the best eye glass boutique in the Metro area! I love Ben and Brandi. They are so attentive, kind, and honest. I am a picky shopper and when it comes to fashion for my face (eh, em...glasses) I take weeks to make a decision. They were so patient and so pleasant, and most of all gave genuine feedback on how the frames looked, and what would take me to the look I wanted. I've gone to another high-end boutique, and they were not either honest or not able to understand what would look best on my face. Ilori is the best! I trust them and enjoy them. Give it a try, you won't be disappointed.
I walked in Ilori without even knowing about this company, let alone I had no appointment.
My goal was to find sunglasses with a particular design on the frames that I could convert into eyeglasses. The design I wanted is a bit rare, not popular in the US and only certain designers made frames with it. I walked in, asked about a particular brand and told Brandii what I was looking for. She immediately began to pick out a number of frames for me to try. I picked some variation of what I wanted as well while walking around the store simultaneously. She saw what I picked out and brought other suggested frames that fell in that category as well.
She sat with me while I tried on each pair. I felt her feedback was spot on. She gave opinion about how the glasses looked on my face, what colors were best and she helped me to narrow down the decision.
I really appreciate a sales person who has a sense of style and opinion because it is hard to decipher what looks best and what you just...like.
Brandii informed me of the process for ordering prescription and gave me a coupon for a discount for my future lenses....For now I am enjoying the shades. They look marvelous and unique! My Miu Mius are perfect!
Eyewear & Opticians, Optometrists
923 F St NW Washington, DC
Idoc knows customer service. Each interaction has been polite, friendly and honest. I met Rodney a few years ago, and also had wonderful exchanges. He's irreplaceable, but everyone there is friendly and helpful.
The new store manager is Stephanie and she is wonderful! I arrived slightly after hours due to incorrect hours posted on line by a 3rd party. She answered the door with a smile and warmth that made it feel like a friendly neighborhood optician. She popped in new lenses on a wire frame -a which is not easy to do. She did it with a smile and focused effort to meet my needs. Idoc rocks!
I work downtown and was glad to find an eye doctor (Dr. Zitta Rezvam) and staff (Rodney) that takes good care of their patients! Not only are the exams very thorough but the doctor & staff are very friendly and very accomodating. I once had an emergency and walked over and got looked at right away, with samples of an eye allergy solution i never knew existed!!! very satisfied with iDoc!
They also have a great selection of eyeglasses. Albeit, they can be pricey, but they are worth the price!! It's nice to get complemented on your eye wear at least once a week!!
Too bad about the 1 star reviews :( i can't imagine that type of service but sure hope you give them another try. it's hard to find a good eye doc in the middle of DC and they are worth the 2nd chance!!
I've never had such a negative experience with a medical professional. Bad on so many levels: Went in for a routine eye exam and was told I had a medical condition (dry eyes) and doctor suggested, among other things, some kind of plug implants that I happened to know are recommended for only the most severe problem. (I wasn't even aware of this "medical condition," so obviously it's not dire. I have since had it checked by an ophthalmologist who informed me my condition is "typical" for a woman my age (i.e. old). Next: The doctor told me she would be billing my medical insurance company -- even though my vision insurance company automatically covered this exam. Finally, I was told that she had ordered my contact lenses (which is what I'd come in for after all) but then a few days later someone called back to tell me that the doctor hadn't taken a key measurement that she needed to get me contacts. So I needed to come back. I said thanks, but no thanks. I will NEVER go back there again and caution others to steer clear. Be particularly cautious if you're told your routine eye exam has turned into a "medical exam."
I love this place. As the other reviewer says, they're very thorough, which I appreciate. Their glasses are on the expensive side, but it's worth it, especially if you can't wear contacts (like me) and need to wear your glasses all the time. The styles and designers they sell are interesting and fun, without being garish or too over the top. And the salespeople are pretty friendly, especially once you're a regular and they know you.
Great service! The doctor provided a very thorough examination and made sure I had no questions before leaving. The staff is incredibly helpfuyl, particularly Rodney! I am very pleased with the service I received at IDoc Optical.
Eyewear & Opticians
1240 F St NW Washington, DC
I'm not sure why Yelp filtered my review, so I am putting it up again.
Yolanda (the owner) and Tony are first-rate! Beautiful frames, a wide range of prices--you're sure to find something you'll like.
I saw the great reviews on Yelp for Insight Opticians and decided to check this place out. I have been looking for new glasses because the ones I have currently don't fit my face well. The second I walked into the door I could tell this was going to be a great experience. I was greeted with smiles from both Tony and Yolanda (the staff) and I could immediately see how well their glasses complemented their faces. I knew that I had found the right place.
I have a very narrow face so my options are very limited (sizes 41-44) and there were a few selections to choose from. Since I wanted more options than the available selection, Yolanda had me go onto the website for LA eyeworks and see which style I liked and told me to only choose sizes 41-44. I returned to the store with pictures of my selections. Yolanda found me a pair that was the same style but a different color and I loved everything about the style except for the color. She was able to order a blue pair for me (Howser of LA eyeworks). I am excited to have a well-fitting pair of glasses and I could tell how well they fit my face. Yolanda and Tony were very helpful.
Although the glasses here are pricey, they are very generous. I asked them about any possible student discounts and because I asked in a friendly way, I was given a 10% discount on my total. In addition, there is a second pair of glasses that I am interested in that is brand new and the first shipment is only coming in a few weeks. I asked if I could get a discount by buying 2 pairs (the one I bought already and the brand new style) and Tony told me that he would help me out when the new shipment arrives. I will update this review as my glasses arrive and after I check out the new style. If you are looking for a great place to get your glasses, this is it! This is pricey, but I felt it was definitely worth it.
My husband and I found Insite through Yelp, and we have been extremely happy with them. Tony is fabulous and has a good eye for finding the right frames to fit your face. They have a great selection of unique frames, and I get a lot of compliments on my glasses.
I stopped by Insight during my lunch hour because I had a minor problem with a set of eyeglasses. They took care of the problem right away, and didn't charge me, even though I didn't buy the glasses there. They also tightened the glasses for a better fit. I was very touched by their kindness.
i have been a long time fan of Blink, afterall, they sold me my last pair of glasses (ic! berlin) which i love and which have been impossible to replace. what i love about Blink is that you go there and they look at you and hand you a pair and you love the pair of glasses.
since i was looking for something to replaced my ic! glasses now (after four years) and i had hear about some other german glasses brand mykita, i gave insight a try (Blink doesn't sell mykita). and Tony who was helping me was great. He was a lot of fun, even took a picture of me with the one pair I really liked so that I could get some additional feedback. And like Blink the help and support was excellent. They didn't wait for you to find the pair you like, but aren't afraid to point you into a different direction than you had planned to go. if you are in the market for a pair of new glasses give Insight a try. they will put a smile on your face with their fun and great service, and in addition put a pair of new glasses on your nose.
Eyewear & Opticians
10101 Colesville Rd Silver Spring, MD
My review only concerns Dr. Bruce Lazarow. I do not have experience with any of the other professionals at this business. I called this business intially to make an appoint with Dr. Schwartz...the person answering the phone abruptly told me that I didn't need to see an opthalmologist unless I had a diagnosed vision problem and that an optometrist was fine. He suggested Dr. Bruce Lazarow and my son and I showed up for our appt. 15 mins early to get paperwork done, etc. Dr. Lazarow came out of his exam room to fetch us at the appropriate appointment time without introducing himself. Once we sat down in his exam room the first words out of his mouth were advising us that he had taken the liberty to check our insurance and found out that we don't have any. He told us that out of three patients that he was to see who had coverage with United Health Care, he wan't able to establish coverage for any of them, including my son. He added that United Health Care had already gone "under" in the District of Columbia and it was only a matter of time before they also went bust in Maryland. He kept telling us that our son's insurance couldn't be verified on his office hardware. It's understandable that people want to get paid for their services, so I offered to call United Healthcare right in front of him and verify our coverage, which I was sure of. Prior to my offer, he had suggested under his breath that we take a seat back out in the waiting area and try to clear this up on our own. It's not until I assured him that it would take only a few minutes to get United Healthcare on the phone that he agreed. I called UHC from the exam room, got a rep on the line who confirmed my son's coverage and then I handed the cellphone to Dr. Lazarow to confirm on his own. He proceeded to ask the UHC rep the same questions that I had and got affirmative responses just as I had -- our son had insurance for vision, there was no copay/deductible for the exam, and that they reimbused at the rate of $65 for an exam. He didn't seem satisifed and continued to ask random questions like, "I don't understand how I am supposed to bill, can you tell me again". After sitting through this for more than was reasonable, I began to get the picture.... Dr. Lazarow wasn't crazy about the reimburseable rate and had better/ more highly compensatable visits to fullfill. If that isn't the reason, then the only other logical explanation for this kind of behavior is incompetence. Is there any other reason why Dr. Lazarow acted in this fashion. I wonder how many of his other patients were greeted and grilled in this fashion?? There is often denial of discrimination when things like this occur but if economical discrimination wasn't the culprit, was there something else about an African American young man accompanied by his mother coming in for a routine eye exam that led to us being treated this way? I'll leave that conclusion up to you..... I can only say that I hope this isn't routine exam practice for Dr. Lazarow. It's infuriating to show up to an appointment and follow all reasonable protocol, go beyond reasonable protocol and be treated in this way. What was he thinking??
I was so pleased with my experience at iGlasses! To start, they're open on Sunday. Then, they went out of their way to accommodate my insurance (VSP) while they are in the process of their approval instead of asking me to wait. The exam by Dr. Schwartz was thorough, and she did a great job explaining what was going on with my vision and why. When I had my Rx ready to go, Judy buzzed around the store pulling frame after frame until we found one that was fabulous. She has excellent taste! She did the same for my husband, even though he won't be purchasing his until a later date. You can tell that she and David have a genuine passion for what they do.
Needless to say, I was already very impressed. When I learned they could put new lenses in to my old frame, I knew I was in a place that cared about their customers, not their margin. I've never had an office offer to do that-ever. And what really put them above and beyond was David's offer to make my new glasses (I went with new frames after all) on the spot so I wouldn't have to come back and get them! One cup of coffee and 15 minutes later I had my new glasses, and I left their shop happy and looking forward to going back when it's my husband's turn.
Just returned from a visit to iGlasses @ Four Corners and cannot say enough about the service, selection and professionalism!
A fantastic choice of great styles and brands. Judy and David (owners) were delightful, very knowledgeable and willing to take plenty of time and gave excellent advice.
In addition, the shop is beautiful and a much-needed improvement to the Woodmoor Shopping Center!
I will recommend to all of my friends and family.
We had a blast! My husband and I went in for contact lens exams and had an excellent time. Dr Lazerow was very knowledgeable and was able to see each of us immediately. Once the exams were finished, Judy and Colleen did an excellent job assisting us with our insurance and the purchase of contacts and new lenses for our glasses. iGlasses has the ability to adjust lenses on site, so we were able to walk our with the correct prescriptions in our glasses that day (our lenses were in stock). The contacts came in promptly within the next two days. This was a huge plus, as some places can take one to two weeks to send your glasses out to a lab and order contacts. Overall a very positive experience and very glad I made an appointment here!
FANTASTIC customer service!! I've known the owners for about 8-10 years (they used to have a place in Cabin John Shopping center - David Opticians) and they are so accommodating and helpful. Dr. Schwartz is also very thorough with the eye exams. I've also seen their other doctor and he is also great.
Also, it's best to call them for an appointment, but you can walk in and see if there is availability - cute little shop!
Love love love their glasses selection. Can't get any better customer service than this place--went to MyEyeDr a couple of times--wasn't as pleased as I am at this place! It's worth your time and every penny. Can't get better customer service than this place!
P.S. Not to mention - they are open on SUNDAYS...a huge plus! 10am-1pm (you can make an appointment to see the doctor too!)
I Care Doctor
Eyewear & Opticians
15426 New Hampshire Ave Silver Spring, MD
So far so good.....no issues here. Fair price a great doctor friendly staff. Good price on two new sets of lenses for my existing frames that I love and I purchased recently. No pressure on the upselling and the selection of men's frames looked fantastic. Much better than stores in Bethesda fo sho!!!!!! It does take 2 weeks for delivery but I am a patient man. Assistant Yennifer looks just like Selena Gomez......go see her!!!!!! Is the only eye store around for miles and miles.....
The doctor got my prescription way wrong and after waiting for weeks for my glasses, it's still not right. But I can't stomach going back there. So, I'm just going to try and prevent others from making the same mistake as me!
Ten minutes after I arrived, I was finally greeted and asked to sign in, which I already did, ten minutes ago.
An hour after my scheduled appointment, I was finally seen by the optometrist.
After the exam, she told me to have a seat and the front desk will print out my prescription and check me out.
Twenty minutes later, I approached the desk and asked them if they could check me out because I've been here for an hour and a half now and they said "sorry I didn't know you were waiting."
Now many of you are probably thinking, maybe they were busy?
No, this was not the case. I've been to far more busier offices and have never experienced such a lack of customer service.
I will say, the optometrist was nice and informative.
You have patience to spare and don't mind an incompetent front desk then by all means, otherwise save yourself the headache and time.
I would not ever use these people. They are incompetent to say the least. The eye doctor did not measure my perscription correctly. They have had to remake my glasses 3 times and this is going on four. They do not have staff who are trained to fit glasses. Instead of heating them around the temples they bend them back and forth till they snap. They deliver "brand new glasses" with scratches to you and try to blame it on the lap being inferior. They are the worst business I have ever been too!!! Use anyone else to get your glases. I would give them less than one star if possible. Oh and on top of it they are rude about their mistakes.