THE DIRECTORY OF OPTOMETRISTS & OPHTHALMOLOGISTS IN WASHINGTON DC
Eyewear & Opticians, Optometrists
Cleveland Park, 3424 Connecticut Ave NW Washington, DC
Dr. Schneid is great. He is friendly, accommodating, not pushy, and remembers us from year to year. He squeezed in my daughter for an appointment when she lost her glasses. The office is convenient. I think they are expensive, but I pay a discounted price because I have insuranc.
This place is okay. The doctor was nice and the two girls who work in the front are really sweet and helpful. The only problem I have is that they are very $$$. I bought eyeglasses for almost $300 then found exact same pair on line for only $100. That and the doctor seemed to rush my eye exam.
I write this review as I wait here, 45 minutes after my scheduled appointment. And I'm hungry.
I'm sure the doctor is very nice but not nice enough to merit sitting on a backless windowsill for nearly an hour to be seen.
On the plus side, my glasses were bent and I was able to get them adjusted during my wait. Could have been worse!
DO NOT GO HERE! I do not normally write negative reviews, but I went to Dr. Schneid at Uptown based upon a yelp review. Plain and simple, this doctor is inept. I went to Dr. Schneid for an annual exam and to get new contacts. So I went to my appt and I got my new prescription...new contacts that he recommended...everything seemed fine. A few days later I could not wear the contacts because of a burning sensation in my eyes. I went to back to Uptown. The doctor blamed it on allergies. I explained that I do not have allergies. I was told that, in dc, you develop allergies. Even though I protested that I have lived in dc for a few years and never had an issue, I was sent on my merry way with a stack of prescriptions for pills and drops for my "allergies". A few days later my eyes were in such pain, I could not open them and I had to take time off of work. Again I contacted uptown and got more meds. After more issues, I did a 3 second Internet search and discovered that all of my issues were because of the new contacts the doctor prescribed...a well documented side effect to some contact wearers. 3 seconds on the Internet would have saved me all that pain! This is something as a doctor...he should know the side effects of the contacts he prescribes! The biggest kicker, when I called to explain what I found and asked to exchange my new contacts for my old brand, the staff said no I would have to purchase a whole new set of contacts. DO NOT GO HERE!
I made an appointment, and ended up waiting 50 minutes to be seen. As someone who works full time, I really didn't want to spend nearly an hour of my free time in a waiting room when I made an appointment.
Dr. Schneid apologized for the wait after 20 minutes and said he'd get to me in 10 minutes, which was nice except it took 30 minutes. I was ready to walk out when I was called in. He apologized again for the wait, which is appreciated, but from reviews it does not seem unusual. It seems to be a high-volume practice from my observation.
This also disrupts my patient experience because I don't want the appointment to last long since I feel sorry for everyone left in the waiting room, yet I also don't want the appointment to be hurried since I want to be fully evaluated with no pressure if something comes up.
Dr. Schneid's demeanor was professional and friendly, but again, I don't want to spend nearly an hour of my weekend day in a waiting room.
The eye glasses I looked at Uptown Vision were also very expensive, I wish they had a better range of lower-priced eyewear.
Eyewear & Opticians
Capitol Hill/Southeast, 645 Pennsylvania Ave SE Washington, DC
I'm really just confused. I just went there for the first time. I entered and told the receptionist my name and was told to sit down. I wan't given anything to fill out and he didn't give anything to the doctor. I waited for 15 minutes even though the doctor was in her office alone and no one else was there. She refilled her tea. He (receptionist) told her that she had a patient waiting. She asked me why I didn't fill out my form (what form?). She told me I made the wrong kind of appointment because a regular vision exam does not include contacts. I tried to explain that I've been experiencing some irritation in my eyes but she quickly told me I was fine.
When the "exam" was over, I was told to sit down in the waiting room again. The receptionist told me their computers were down but they would call me when they were back up again so I could come back and sign forms, pay, etc. Had I known the doctor was barely going to look at me and that the computers were down in the first place, I would have just left. He told me to call when their computers were back up (but I thought he just said he would call me?) and then they would order contacts. Are you confused yet? I am too.
Optometrists, Eyewear & Opticians
8401 Colesville Rd Silver Spring, MD
My dad and I went there the other day. They were great and very helpful. Both the manager and the doctor were very attentive. We will be using them going forward!!!
Had never been in before and came in to get my glasses repaired. They were incredibly nice and did a great job for no charge. Looked around and try had a great selection. Will definitely come back when it comes time for a new pair!
I went for my annual check-up and to get more contact lenses. I knew I was in trouble when I called to make an appointment and the receptionist was rude and took a long time. He explained that they were using a new system and that they were still getting used to it. And that he'd have to take all of my information before he could even tell me what availability was.
When I finally came in for my 9:00 AM appointment (their first available was 2 weeks later), the staff came in right at 9:00 AM and none of their computers were on yet so we had to wait. Overhearing the conversation between the eye doctor and receptionist it was clear that they were still learning a lot of things and operations were far from smooth. There were 2 of us with a 9:00 AM appointment and I was rudely told by the doctor that my appointment was actually at 9:50 and that I'd have to wait.
At that point, I left. They'll probably screw up everything anyway... Especially when it came to charging my insurance. No thanks. I'd prefer to avoid that hassle.
Ownership must have changed since I was there a year ago because it was a great eye doctor's office then. I didn't recognize any of the staff this time. Definitely a different optometrist. To be fair they seemed to be rude to everyone.
Stay away as far as possible.
I think United Optical is the best. Linda Kintu is very knowledgeable. She also makes sure that the glasses look good on your face. She had me try on several pairs and took pictures of me wearing each pair and then I made my decision. She is very professional and cares about the customer and is very detail oriented!
She welcomes everyone that comes in the door. She always meets a customer's needs. If someone needs an eye exam and/or needs glasses, I recommend that you go to United Optical in Silver Spring!